Order #1027918


Customer Service

Liberty's Edge

I just received my email confirm that this is soon to ship. These are the items intending to be shipped....

1 x Pathfinder #14 -- Second Darkness Chapter 2: "Children of the Void" (OGL) (preorder) @ 13.99 = $13.99
1 x Pathfinder Companion: Second Darkness (OGL) Print Edition @ 8.49 = $8.49

Is the companion the same one I was already sent a month ago along with the first installment of Second Darkness? If so - i don't need a second one and request it be removed from this month's order - I still want to be subscribed to that product line, however; just don't need two of the same issue.

Thanks,
Robert

Paizo Employee Director of Sales

Robert Brambley wrote:

I just received my email confirm that this is soon to ship. These are the items intending to be shipped....

1 x Pathfinder #14 -- Second Darkness Chapter 2: "Children of the Void" (OGL) (preorder) @ 13.99 = $13.99
1 x Pathfinder Companion: Second Darkness (OGL) Print Edition @ 8.49 = $8.49

Is the companion the same one I was already sent a month ago along with the first installment of Second Darkness? If so - i don't need a second one and request it be removed from this month's order - I still want to be subscribed to that product line, however; just don't need two of the same issue.

Thanks,
Robert

I have canceled the extra book from your subscription shipment. Your subscription remains active.

Thanks,
cos

Liberty's Edge

Cosmo wrote:
Robert Brambley wrote:

I just received my email confirm that this is soon to ship. These are the items intending to be shipped....

1 x Pathfinder #14 -- Second Darkness Chapter 2: "Children of the Void" (OGL) (preorder) @ 13.99 = $13.99
1 x Pathfinder Companion: Second Darkness (OGL) Print Edition @ 8.49 = $8.49

Is the companion the same one I was already sent a month ago along with the first installment of Second Darkness? If so - i don't need a second one and request it be removed from this month's order - I still want to be subscribed to that product line, however; just don't need two of the same issue.

Thanks,
Robert

I have canceled the extra book from your subscription shipment. Your subscription remains active.

Thanks,
cos

Thank-you, Cos.

Robert

Liberty's Edge

Cosmo wrote:
Robert Brambley wrote:

I just received my email confirm that this is soon to ship. These are the items intending to be shipped....

1 x Pathfinder #14 -- Second Darkness Chapter 2: "Children of the Void" (OGL) (preorder) @ 13.99 = $13.99
1 x Pathfinder Companion: Second Darkness (OGL) Print Edition @ 8.49 = $8.49

Is the companion the same one I was already sent a month ago along with the first installment of Second Darkness? If so - i don't need a second one and request it be removed from this month's order - I still want to be subscribed to that product line, however; just don't need two of the same issue.

Thanks,
Robert

I have canceled the extra book from your subscription shipment. Your subscription remains active.

Thanks,
cos

Hey Cosmo - has Pathfind 14 ever actually shipped? I haven't received it or an email telling me that it was sent out. I'm hoping you didn't wind up cancelling that book from me, too.

Thanks
Robert

Paizo Employee Director of Sales

Robert Brambley wrote:


Hey Cosmo - has Pathfind 14 ever actually shipped? I haven't received it or an email telling me that it was sent out. I'm hoping you didn't wind up cancelling that book from me, too.

Thanks
Robert

No, it has not yet shipped. Our shipment of Pathfinder #14 was selected for inspection by US Customs and has been delayed by a couple of weeks. We expect to receive our shipment and start shipping out to subscribers either this week or next. You should have received an email to this effect sometime around September 15th, or so. You may want to double check your email settings to ensure that emails from customer.service@paizo.com are directed to your inbox and not marked as junkmail.

Thanks,
cos

Liberty's Edge

Cosmo wrote:
Robert Brambley wrote:


Hey Cosmo - has Pathfind 14 ever actually shipped? I haven't received it or an email telling me that it was sent out. I'm hoping you didn't wind up cancelling that book from me, too.

Thanks
Robert

No, it has not yet shipped. Our shipment of Pathfinder #14 was selected for inspection by US Customs and has been delayed by a couple of weeks. We expect to receive our shipment and start shipping out to subscribers either this week or next. You should have received an email to this effect sometime around September 15th, or so. You may want to double check your email settings to ensure that emails from customer.service@paizo.com are directed to your inbox and not marked as junkmail.

Thanks,
cos

Thanks for the heads up. I do typically get my emails in my INBOX, not junk - which is how i got the one that initially told me that I'd be getting two books - which prompted me to start this thread the first time.

I did not however get the email about the delay. I am aware now, thank you, and its not your fault that I wasnt notified, so I hold no grudge to you or the customer service dept

Thanks and I'll be awaiting my shipment in the next two weeks - just in time for Oct shipments to come.

Any chance of combining them both then - to pay one shipping???

Robert

Sczarni

Robert Brambley wrote:


Any chance of combining them both then - to pay one shipping???

Robert

Lisa commented on this in another thread that because they are still going to be 3 weeks apart, they will be shipped separately I think

Liberty's Edge

Cpt_kirstov wrote:
Robert Brambley wrote:


Any chance of combining them both then - to pay one shipping???

Robert

Lisa commented on this in another thread that because they are still going to be 3 weeks apart, they will be shipped separately I think

Gracias.

Robert

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