Order 990092 shipping times?


Customer Service


Hi Paizo,
I am just trying to figure out if something went wrong with the shipment of Order 990092, which included two subscription items: PFA #11 Skeletons of Scarwall and PFC Guide to Darkmoon Vale.
The order shows up as shipped on July 10th, so now it's a bit after the delivery time span (9-36 days with USPS First Class Int. Delivery). I think that the order took place around the time shipping fees increased and you figured out better rates for customers. In the last couple days I have received my next order in two mailings (PFC Campaign Setting, PFA 12, PFC Curse of the Crimson Throne Map Folio, PFA 13 and PFCompanion 1). Those items were shipped August 4th, so that makes me slightly suspicious about the previous order (990092).
I would like to know if there is anything from your side which might help me figure out what went wrong (insufficient shipping fees, return to sender, etc), so that I may know soon whether I should re-order or not
(if you have some info on how long delays may go in that kind of international delivery, that would also be appreciated).

Regards and thanks for the good work.

Sczarni

Well, if you got the email on the 10th of July, then it left the office on the 11th, and by my count, this is business day 31. The estimates are based on business days which doesn't include Saturday or Sunday. So, it it still within the window until the end of the week.

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