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Just went to my shopping cart. Long story short, I plan on changing my payment methods for all Paizo stuff. The oval "Remove" button there doesn't seem to do anything. The browser thinks for a moment, and then refreshes the page, but everything is still there.
For whatever reason, I'd like to make sure that info is OFF before I add a new credit card to the system. Any suggestions?
-DM Jeff
Senior Software Developer
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The payment method is still "active" because it's attached to an order that's been submitted but not yet completely fulfilled. We show active payment methods on that page, even if they've been marked as not to be shown for future orders because that page does double-duty of letting you update the expiration date of expired payment methods for orders that have yet to ship.
I'll mark this one down as a display bug that needs fixing. For now, create the new payment method and then contact customer service and let them know you want to use the new one for your pending orders. Once they do that, the old payment method should no longer show up.