Orders 948772 and 965849


Customer Service

Scarab Sages

Hi Cosmo, guys:

Order 948772 never arrived. I've been waiting for that Gazetteer since April 25th... PF#9 went out the same day and arrived in one week. Should I wait longer? Please, let me know.

About 965849, if it's being held by the warmachine mini and it's going to take a while, just drop it from the order. I'm just saying this because I don't want the other PF minis to be sold out.

Thanks for your support, guys!

David

Paizo Employee Director of Sales

dsancho wrote:

Hi Cosmo, guys:

Order 948772 never arrived. I've been waiting for that Gazetteer since April 25th... PF#9 went out the same day and arrived in one week. Should I wait longer? Please, let me know.

About 965849, if it's being held by the warmachine mini and it's going to take a while, just drop it from the order. I'm just saying this because I don't want the other PF minis to be sold out.

Thanks for your support, guys!

David

I will replacements sent out to you for the items on order 948772 which are now available. Unfortunately, the Sinspawn miniature is currently on backorder, so I will put it in your sidecart and it will ship with the first subscription shipment after it becomes available again.

As for your other order, it is all in and ready to go. It will be shipping out this week.

Thanks,
cos

Sczarni

Cosmo wrote:


I will replacements sent out to you for the items on order 948772 which are now available. Unfortunately, the Sinspawn miniature is currently on backorder, so I will put it in your sidecart and it will ship with the first subscription shipment after it becomes available again.

Hey Cos - Does that mean you can ship subscription and non subscription orders now? or is it only in special cases (IE backorders)

Paizo Employee Director of Sales

Cpt_kirstov wrote:
Cosmo wrote:


I will replacements sent out to you for the items on order 948772 which are now available. Unfortunately, the Sinspawn miniature is currently on backorder, so I will put it in your sidecart and it will ship with the first subscription shipment after it becomes available again.

Hey Cos - Does that mean you can ship subscription and non subscription orders now? or is it only in special cases (IE backorders)

GAH!

Leave it to the Captain to pick up on may faux pas immediately! :)

Actually, no, this isn't what it means. However, the sidecart is a good place to put the replacement until it is available again. Once it is, I will be able to pull it out, ship the order, and manually put it back in with the subscription stuff. Rest assured that, while incremental changes have been and are bringing us closer to being able to combine non-subscription and subscription items, when this feature is available, we will announce it will lots of bells and whistles. We won't be just slipping this one in quietly.

Good catch, though.

Thanks,
cos

Scarab Sages

Thanks so much for your help, Cos! I'm really anxious to get my little hands on that awesome Gazetteer.

David

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