Newbie question on subscription


Customer Service


I recently (last month) subscribed to both Pathfinder and Pathinder Chronicles, and set my shipping preference to Hold subscription items to ship with my Pathfinder subscription.

My subscription page now shows that Volume 7 should ship by tomorrow via USPS Package Service (estimated 3 to 10 business days in transit) ... and the Pathfinder Chronicles products (Map Folio, Harrow Deck, Guide to Korvosa) all say will ship with a future Pathfinder volume. On my downloads page, I have a PDF download for Volume 7, but no PDFs listed for the Chronicles products.

My question is this: are the Chronicles products going to ship with Pathfinder 7 today or tomorrow, or am I going to have to wait a month for them to ship with Pathfinder 8? (I'm hoping, of course, for the former.)

Thanks.

Sczarni

SavageRobby wrote:

I recently (last month) subscribed to both Pathfinder and Pathinder Chronicles, and set my shipping preference to Hold subscription items to ship with my Pathfinder subscription.

My subscription page now shows that Volume 7 should ship by tomorrow via USPS Package Service (estimated 3 to 10 business days in transit) ... and the Pathfinder Chronicles products (Map Folio, Harrow Deck, Guide to Korvosa) all say will ship with a future Pathfinder volume. On my downloads page, I have a PDF download for Volume 7, but no PDFs listed for the Chronicles products.

My question is this: are the Chronicles products going to ship with Pathfinder 7 today or tomorrow, or am I going to have to wait a month for them to ship with Pathfinder 8? (I'm hoping, of course, for the former.)

Thanks.

If you don't get a reply from Cos or Corey in the next hour or two I'd call the customer support number at the bottom of the page (in the legal info area) and talk to one of them about it


I have a question of my own...

I subscribed to (and am receiving) the Pathfinder series Rise of the Rune Lords. No problems there... My question is, when the Rise of the Rune Lords are finished (i.e. when I get the last issue), will I need to subscribe to something else, or will my subscription continue with a new series every month automatically?

Just wondering.

Ultradan

Paizo Employee Director of Sales

Easy question first:

Ultradan,

Your Pathfinder subscription will continue until canceled. That is, until you cancel it. So your subscription will be continuing into Curse of the Crimson Throne, Second Darkness and beyond. :)

SavageRobby,

Your Pathfinder Chronicles items did not ship with your Pathfinder #7. They should have. I will ship them out ASAP and discount the shipping and handing fee to where it would be if they had shipped together. I apologize for the mishap.

Thanks,
cos


Cosmo wrote:

SavageRobby,

Your Pathfinder Chronicles items did not ship with your Pathfinder #7. They should have. I will ship them out ASAP and discount the shipping and handing fee to where it would be if they had shipped together. I apologize for the mishap.

Awesome, thank you. :)


Thanks for clearing that up... :)

Ultradan


Cosmo wrote:


Your Pathfinder Chronicles items did not ship with your Pathfinder #7. They should have.

I think that it is too my case. I have the Pathfinder #7 listed how shipped and the rest of suscriptions in "will ship with a future Pathfinder Volume".

Paizo Employee Director of Sales

Daniel Artigas Navarro wrote:

I think that it is too my case. I have the Pathfinder #7 listed how shipped and the rest of suscriptions in "will ship with a future Pathfinder Volume".

Done.

thanks,
cos


Cosmo wrote:
Daniel Artigas Navarro wrote:

I think that it is too my case. I have the Pathfinder #7 listed how shipped and the rest of suscriptions in "will ship with a future Pathfinder Volume".

Done.

thanks,
cos

Thanks man, one question, in my suscriptions I have marked USPS Priority Mail, but in the e-mail I have received says "USPS Package Service" ¿What is the correct?

Thanks and please forgive my poor english.

Paizo Employee Director of Sales

Daniel Artigas Navarro wrote:
Cosmo wrote:
Daniel Artigas Navarro wrote:

I think that it is too my case. I have the Pathfinder #7 listed how shipped and the rest of suscriptions in "will ship with a future Pathfinder Volume".

Done.

thanks,
cos

Thanks man, one question, in my suscriptions I have marked USPS Priority Mail, but in the e-mail I have received says "USPS Package Service" ¿What is the correct?

Thanks and please forgive my poor english.

Oops! I missed that.

Fixed.

thanks,
cosssssssssss


¡Thank you very much Cosmo! ;)

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