Order# 886940


Customer Service

Scarab Sages

I just received Order #886940 in the mail today; however when I opened it I received the wrong item among its contents. I had ordered the autographed edition of "Elder Evils;" however, I received the book "Exemplars of Evils." I'm wondering what the process is for returning "Exemplars of Evil" which I did not order and receiving "Elder Evils" which I did order. Please Advise!

John Tanzini

Paizo Employee Director of Sales

John Tanzini wrote:

I just received Order #886940 in the mail today; however when I opened it I received the wrong item among its contents. I had ordered the autographed edition of "Elder Evils;" however, I received the book "Exemplars of Evils." I'm wondering what the process is for returning "Exemplars of Evil" which I did not order and receiving "Elder Evils" which I did order. Please Advise!

John Tanzini

I apologize for the mixed up order! I'll email you return instructions right away.

Thanks,
cos

Scarab Sages

Thanks Cosmo! I received your email and will try to get "Exemplars of Evil" in the mail on Monday!

Scarab Sages

I'm just wondering if you received the package with "Exemplars of Evil?" According to the USPS tracking number, they claim the package arrived yesterday.

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