Double billing..


Customer Service


Hey, can you guys check my account billing?

I have been been charged on my credit card over the last few months for pathfinder 4,5, 6 ..all according to plan..

Now today I get an email saying an order I placed Oct 2, 2007 (?!) will be soon be sent and I will be sent pathfinder 7 and charged for that and pathfinder 4, 5, 6.

I am not sure what went wrong along the way with the automated billing process but as much as I like the product I am not predisposed to enjoy being charged again for something I already paid for (i.e. pathfinder 4,5,6).

Paizo Employee Director of Sales

Black Dougal wrote:

Hey, can you guys check my account billing?

I have been been charged on my credit card over the last few months for pathfinder 4,5, 6 ..all according to plan..

Now today I get an email saying an order I placed Oct 2, 2007 (?!) will be soon be sent and I will be sent pathfinder 7 and charged for that and pathfinder 4, 5, 6.

I am not sure what went wrong along the way with the automated billing process but as much as I like the product I am not predisposed to enjoy being charged again for something I already paid for (i.e. pathfinder 4,5,6).

I am sending you an email about this.

Thanks,
cos

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