Delay in reaching the site


Website Feedback


Pathfinder Roleplaying Game Charter Superscriber

Just curious if anyone else had been having a delay in reaching the site lately. Checking to see if it just me or not.

Thanks.


its not just you


Some other guys want to post here. They should be here in a few minutes.


lol

Paizo Employee Senior Software Developer

If the site seems like it's never going to load, try clearing your paizo.com cookies or quit and relaunch your browser.

We run multiple copies of the website across several servers, and occasionally one of them will get itself deadlocked. Eventually it will restart itself, but if your session was assigned to that instance, the site won't load for you. Relaunching your browser will clear the cookie that determines which instance your requests get forwarded to, so you'll get reassigned to a new, hopefully un-deadlocked copy of the site.

Obviously tracking down deadlocking issues is one of my highest priorities, and I think I've fixed most of them. There is one (just one, I think) of these left to find and fix.

PS: If relaunching your browser doesn't help, that means one of our webservers might be flipping out. If that's the case, try this link and this link, which bypass the normal DNS randomizing issues that determine which of our webservers your computer thinks is paizo.com.

Paizo Employee Senior Software Developer

If, on the other hand, the site does load, but it takes a noticeable delay before the page starts downloading, that means your instance might be really really busy handling other requests before it can get to yours. Our servers run multi-threaded so your request will actually be handled simultaneously with everyone else's, but sometimes an instance can get bogged down. I'm continually working on ways to reduce that problem.

Note that if this is the case, clicking a link multiple times won't really help. Your session gets locked by your first click, so subsequent requests can't be processed until the server has completed processing each previous one. I've toyed with ideas about how to get around this, but I haven't come up with anything that I think would be a significant improvement.


Pathfinder Roleplaying Game Charter Superscriber

Thanks for the responses. Seems to have cleared up.


Gary Teter wrote:
Note that if this is the case, clicking a link multiple times won't really help. Your session gets locked by your first click, so subsequent requests can't be processed until the server has completed processing each previous one.

*click, click, click, click, click, click*

Oh?

*click, click, click, click, click, click*

That doesn't help?

*stops clicking*

Hmm. Sorry.

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