Dear Paizo,
According to my account info, Pathfinder #6 was shipped out on 1/29/08, but, as of 2/9/08, I still have not received it. If a replacement could be shipped ASAP, I'd really appreciate it. Thanks.
DogBone
Director of Sales
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Dear Paizo,
According to my account info, Pathfinder #6 was shipped out on 1/29/08, but, as of 2/9/08, I still have not received it. If a replacement could be shipped ASAP, I'd really appreciate it. Thanks.
DogBone
Your Pathfinder #6 was shipped to you via USPS Standard Mail, which has an estimated delivery time of 3 to 10 business days. Today would be business day 9 from January 29th, so your Pathfinder is still probably on it's way to you. Please give it another week to show up. If you still have not seen it by the beginning of next week, let me know and I will put a replacement copy in with your next subscription shipment.
thanks,
cos
Your Pathfinder #6 was shipped to you via USPS Standard Mail, which has an estimated delivery time of 3 to 10 business days. Today would be business day 9 from January 29th, so your Pathfinder is still probably on it's way to you. Please give it another week to show up. If you still have not seen it by the beginning of next week, let me know and I will put a replacement copy in with your next subscription shipment.
thanks,
cos
Cos,
Not to sound condesending or anything, but I waited Monday, and Tuesday, even Wednesday just to be sure. No Pathfinder #6. Would it be possible to get a replacement? Usually it only takes 3 or 4 days to receive my copy (5 at most). So when it approaches 9 or 10 days, I know something's wrong. Thanks.
DogBone
|
Director of Sales
|
Cos,
Not to sound condesending or anything, but I waited Monday, and Tuesday, even Wednesday just to be sure. No Pathfinder #6. Would it be possible to get a replacement? Usually it only takes 3 or 4 days to receive my copy (5 at most). So when it approaches 9 or 10 days, I know something's wrong. Thanks.
DogBone
Not condescending at all!
And I definitely understand what you're saying, however it does sometimes occur (especially with USPS) that one shipment will mysteriously be delayed by a week or two with nary an explanation. Furthermore, in my experience, this occurs much more often than a package disappearing altogether. The US Postal service may not be terribly reliable for consistent timeliness (especially with Standard Mail), but it is pretty reliable for getting a package delivered.
This is why I asked to give it another week. So that we can make sure that we don't end up sending you two copies of the book. Besides, when sending a replacement, we prefer to send it with the next subscription shipment (especially when we are paying all of the shipping fees, as in your case with your transitioned subscription). Your next subscription shipment will be Pathfinder #7, which should be shipping at the end of this month or the beginning of March.
So please, if you still have not seen it by the beginning of next week, let me know and I will put a replacement copy in with your next subscription shipment.
Thanks,
cos
Not condescending at all!
And I definitely understand what you're saying, however it does sometimes occur (especially with USPS) that one shipment will mysteriously be delayed by a week or two with nary an explanation. Furthermore, in my experience, this occurs much more often than a package disappearing altogether. The US Postal service may not be terribly reliable for consistent timeliness (especially with Standard Mail), but it is pretty reliable for getting a package delivered.
This is why I asked to give it another week. So that we can make sure that we don't end up sending you two copies of the book. Besides, when sending a replacement, we prefer to send it with the next subscription shipment (especially when we are paying all of the shipping fees, as in your case with your transitioned subscription). Your next subscription shipment will be Pathfinder #7, which should be shipping at the end of this month or the beginning of March.
So please, if you still have not seen it by the beginning of next week, let me know and I will put a replacement copy in with your next subscription shipment.
Thanks,
cos
Cos,
Well, I've waited an additional week, and I still have not received Pathfinder #6. I would really appreciate it if an expedited copy could be to me sent very, very soon. Thank you for your patience and unswerving loyalty to, and belief in, the US Postal system. ;~)
DogBone