Order #870244


Customer Service


Hello,
I just received my monthly package... Unfortunately it had a second copy of Guardians of Dragonfall (which I received last month) instead of the hangman's noose...

How shall we resolve this?


Do you guys have any word on this yet? Thanks for your time.

Paizo Employee Director of Sales

oldmanfish wrote:

Hello,

I just received my monthly package... Unfortunately it had a second copy of Guardians of Dragonfall (which I received last month) instead of the hangman's noose...

How shall we resolve this?

I apologize for having missed your post earlier!

I will get a replacement copy of Hangman's Noose sent out to you right away.

thanks,
cos


Cosmo wrote:


I apologize for having missed your post earlier!

I will get a replacement copy of Hangman's Noose sent out to you right away.

thanks,
cos

Not a problem. Thank you for the quick resolution. Do you need me to do anything with the extra copy of guardians of dragonfall?

Paizo Employee Director of Sales

oldmanfish wrote:
Cosmo wrote:


I apologize for having missed your post earlier!

I will get a replacement copy of Hangman's Noose sent out to you right away.

thanks,
cos

Not a problem. Thank you for the quick resolution. Do you need me to do anything with the extra copy of guardians of dragonfall?

Please feel free to keep that with our apologies.

It would be, after all, more trouble for both of us than it is worth to have you send it back.

Perhaps you have a friend who might appreciate it? Just make sure you let them know where thwy can find more! ;)

Thanks,
cos

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