New Pathfinder Subscriber


Customer Service


Hi there

Just subscribed to Pathfinder (order #866703) yesterday and I’ve got some questions:

1. The first issue I will receive will be Pathfinder 6 or both 5 and 6?

2. I’ve read that people have the option of holding every product they order to pay just one shipment every month. In case I order any other product before my Pathfinder ships, how can I do that?

3. Free PDFS are only available for the current issue? I mean if I order back issues now and I’d also like to get digital files I’ll need to buy them?

Thanks

Llarena

Llarena´s Comicspace

Paizo Employee Director of Sales

RG Llarena wrote:

Hi there

Just subscribed to Pathfinder (order #866703) yesterday and I’ve got some questions:

1. The first issue I will receive will be Pathfinder 6 or both 5 and 6?

2. I’ve read that people have the option of holding every product they order to pay just one shipment every month. In case I order any other product before my Pathfinder ships, how can I do that?

3. Free PDFS are only available for the current issue? I mean if I order back issues now and I’d also like to get digital files I’ll need to buy them?

Thanks

Llarena

Llarena´s Comicspace

1. It looks like there was something a bit wonky in your subscription, so I will ask you: What volume would you like your subscription to start with?

2. This option is currently only available for subscription shipments. So if you have multiple subscriptions with us, you can select amongst various options to bundle them together into one shipment and shipping fee. However this option is currently not available for non-subscription items, but it will be available in the future.

3. You only get a free PDF for subscription items that you get through your subscription. Therefore, for any previous volumes, you will need to purchase the PDF separately.

Thanks,
cos


Cosmo,

I would like my subscription to start with the oldest issue possible, I think its still 5, isn’t it?

I am trying to ship as “first class email” but I can’t make that choice to stick, could you give me a hand with that, please?

Thanks

Llarena

Llarena´s Comicspace.


RG Llarena wrote:

I am trying to ship as “first class email” but I can’t make that choice to stick, could you give me a hand with that, please?

I think that's where your problem is, right there... (Just kidding) Ouw don't smack me like that!


Oops…now I see the problem too ;)

Now I realize why sleeping is a good thing.

Llarena

Llarena´s Comicspace.


Cosmo,

I just looked in my Subscriptions and now there are different choices in the Shipping method; haven’t changed my shipping address but now I see just three choices, when I first looked there were more.

What is the difference between “USPS First Class Mail” and “USPS Package Service” ? If Package Service is more reliable I would like that choice but can’t make it stick.

Also, I read that other people see much more information there, whereas I just see that I have an ongoing subscription but nothing more.

I´ll greatly appreaciate your help.

Llarena

Llarena´s Comicspace

Sczarni

RG Llarena wrote:

Cosmo,

I just looked in my Subscriptions and now there are different choices in the Shipping method; haven’t changed my shipping address but now I see just three choices, when I first looked there were more.

What is the difference between “USPS First Class Mail” and “USPS Package Service” ? If Package Service is more reliable I would like that choice but can’t make it stick.

Also, I read that other people see much more information there, whereas I just see that I have an ongoing subscription but nothing more.

I´ll greatly appreaciate your help.

Llarena

Llarena´s Comicspace

if you have it going to a PO box, you will not see UPS methods - other than that IDK and you'll have to wait for cos or corey

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