Order #872338

[RobertDD]

Paizo Order #872338
Subtotal (1 Item): $13.99
Shipping & Handling: $7.17
-----------------------------------
Order Total: $21.16

Paizo Order #852492
Subtotal (1 Item): $13.99
Shipping & Handling: $4.00
-----------------------------------
Order Total: $17.99

What happened to my $4 shipping? Is the $7.17 right? Last month, when I got item cards too, all in a huge box, it was even less than $7.17. Can someone please check what happened (& correct)? thanx!

[Cosmo]

RobertDD wrote:

Paizo Order #872338

Subtotal (1 Item): $13.99
Shipping & Handling: $7.17
-----------------------------------
Order Total: $21.16

Paizo Order #852492
Subtotal (1 Item): $13.99
Shipping & Handling: $4.00
-----------------------------------
Order Total: $17.99

What happened to my $4 shipping? Is the $7.17 right? Last month, when I got item cards too, all in a huge box, it was even less than $7.17. Can someone please check what happened (& correct)? thanx!

Robert,

The reason for the larger shipping and handling fee is that your subscriptions are set to ship to you via UPS Ground. Your last shipment was shipped to you via USPS Standard mail.

If you would like to change the shipments back to USPS Standard mail, please let me know.

Thanks,
cos

[RobertDD]

Euh, yes please, set it back to the cheapest option, please. I have no idea how it got changed as I really don't think I changed it myself?

[RobertDD]

Hi Cosmo,

I noticed you have not changed me over to USPS ground shipping yet, and when I went to try to change it myself, there was no option that I could select? I mean, I can select shipping methods, just not USPS Ground.

Also, I know that I ahve not made changes to my account since adding the Chronicles subscription, and since the order after that (which included item cards) says it did arrive USPS Package Service something really weird is going on here...

Can you please look into this?

Thanks again!

[Cosmo]

RobertDD wrote:

Hi Cosmo,

I noticed you have not changed me over to USPS ground shipping yet, and when I went to try to change it myself, there was no option that I could select? I mean, I can select shipping methods, just not USPS Ground.

Also, I know that I ahve not made changes to my account since adding the Chronicles subscription, and since the order after that (which included item cards) says it did arrive USPS Package Service something really weird is going on here...

Can you please look into this?

Thanks again!

I have fixed the shipping for this order and we are currently looking into fixes for the problem with your subscriptions.

Thanks,
cos

[RobertDD]

Well, seems like you fixed something. I just selected Standard Mail for future shipments (it's 0.08 more than it used to be, but I can live with that, lol)