Store Help - Sunday last day of Sale


Customer Service


I was trying to place an order since today is the last day of the sale (which I just discovered that it was extended...here I thought I missed it), but I am unable to as the site will not process my card payment. I am trying to use a debit card, so that may be the issue...but it does not have a 3 digit verification code on it, and being Sunday my bank's offices are closed to help me.

Am I stuck? I cannot use a different method of payment, and waiting until the bank is open (or Paizo's offices are open) will mean that the sale will be expired.

So, is there anything that can be done? Thanks for any help.

RPG Superstar 2008 Top 32

If your Debit card does not have a visa or mastercard logo on it, you will not be able to process it though most online stores.

If it does have a visa or mastercard logo, it should have the 3-digit code on it.


Ross Byers wrote:

If your Debit card does not have a visa or mastercard logo on it, you will not be able to process it though most online stores.

If it does have a visa or mastercard logo, it should have the 3-digit code on it.

It is Visa, and it does not have the code. Strange...

Paizo Employee Director of Sales

Shadowcat7 wrote:
Ross Byers wrote:

If your Debit card does not have a visa or mastercard logo on it, you will not be able to process it though most online stores.

If it does have a visa or mastercard logo, it should have the 3-digit code on it.

It is Visa, and it does not have the code. Strange...

Without the three-digit code, I cannot complete your order. If you are able to contact your bank and obtain the code, go ahead and complete the order and let me know. I will apply the discount to your order at that point.

Thanks,
cos

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