Orders #842056 #847809 Missing Books


Customer Service


Hi,

I ordered the following recently

Order #842056
Dungeons & Dragons: 3.5 Dungeon Master's Screen
Dungeons & Dragons: Three-Dragon Ante

Order #847809
Dragon: Monster Ecologies
GameMastery Encounter: Dark Elf Sanctum (OGL) Adventure Only

Both were shipped on the 5th of December and I had a note telling me they were shipped which looked like the two orders had been bundled together.

I received the first order with Three Dragon Ante and my DM's screen a week ago.

On the delivery box it was marked 1 game and three books however their was only one book in the box and I still haven't received the second order.

Should I be worried they were never sent?

Thanks for any help.

Paizo Employee Director of Sales

Pindar wrote:

Hi,

I ordered the following recently

Order #842056
Dungeons & Dragons: 3.5 Dungeon Master's Screen
Dungeons & Dragons: Three-Dragon Ante

Order #847809
Dragon: Monster Ecologies
GameMastery Encounter: Dark Elf Sanctum (OGL) Adventure Only

Both were shipped on the 5th of December and I had a note telling me they were shipped which looked like the two orders had been bundled together.

I received the first order with Three Dragon Ante and my DM's screen a week ago.

On the delivery box it was marked 1 game and three books however their was only one book in the box and I still haven't received the second order.

Should I be worried they were never sent?

Thanks for any help.

I apologized for the mixed up shipment! Those books should have been in the package. I will get replacements sent out to you as soon as possible.

Thanks,
cos


No problem.

I am glad it was so easy to sort out.

Thanks.

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