Changing shipping options


Customer Service

Liberty's Edge

Where do I go to change my shipping options for my orders? That is, how do I change when my items ship, as opposed to which service they use.

Paizo Employee Director of Sales

spamhammer wrote:
Where do I go to change my shipping options for my orders? That is, how do I change when my items ship, as opposed to which service they use.
Once an order has been placed, the options are set. If you need to make any changes to it after that point, you will need to let us (Paizo Customer Service) know so we can make the changes for you. You can contact Paizo Customer Service here on the messageboard, via email (customer.service@paizo.com) or by calling the Customer Service phone number (M-F 10am to 5pm PST).

This being said, we ship all of our orders as soon as possible. Orders are charged and ship out of our warehouse according to the "Usually ships from our warehouse in..." estimates on the product description page of each item. This means that there really isn't a way to artificially affect the time when an order ships, per se. However if you have something specific that you want done with one of your orders, let me know and I will see what I can do.

Thanks,
cos

Sczarni

Cosmo wrote:
spamhammer wrote:
Where do I go to change my shipping options for my orders? That is, how do I change when my items ship, as opposed to which service they use.

Once an order has been placed, the options are set. If you need to make any changes to it after that point, you will need to let us (Paizo Customer Service) know so we can make the changes for you. ...

This being said, we ship all of our orders as soon as possible. Orders are charged and ship out of our warehouse according to the "Usually ships from our warehouse in..." estimates on the product description page of each item. ...
Thanks,
cos

And if you have multiple subscriptions you can set it in the 'my subscriptions' link at the top of this page. You current;y can't set orders to ship with subscriptions.

Paizo Employee Director of Sales

Cpt_kirstov wrote:
And if you have multiple subscriptions you can set it in the 'my subscriptions' link at the top of this page. You current;y can't set orders to ship with subscriptions.

Oh yeah... that, too.

Thanks, Cap'n!

Liberty's Edge

I was asking about combining orders with subscriptions in particular. Thanks for your help, both of you.

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