Weird looking charge -- due to shipping change?


Customer Service

Sczarni

my last two orders just look weird on my credit card, one I'm guessing is because I changed my shipping to UPS for the subscriptions... but I'm not sure on the other one?

12/11/2007 12/12/2007 Sale PAIZO PUBLISHING(Other) $6.25
12/11/2007 12/12/2007 Sale PAIZO PUBLISHING(Other) $28.80

12/06/2007 12/07/2007 Sale PAIZO PUBLISHING(Other) $4.98
12/04/2007 12/05/2007 Sale PAIZO PUBLISHING(Other) $44.71

(note: this is in the charge section of the website, not the pending section)not a priority, just wondering, I know you have a big workload right now

Paizo Employee Director of Sales

Cpt_kirstov wrote:

my last two orders just look weird on my credit card, one I'm guessing is because I changed my shipping to UPS for the subscriptions... but I'm not sure on the other one?

12/11/2007 12/12/2007 Sale PAIZO PUBLISHING(Other) $6.25
12/11/2007 12/12/2007 Sale PAIZO PUBLISHING(Other) $28.80

12/06/2007 12/07/2007 Sale PAIZO PUBLISHING(Other) $4.98
12/04/2007 12/05/2007 Sale PAIZO PUBLISHING(Other) $44.71

(note: this is in the charge section of the website, not the pending section)not a priority, just wondering, I know you have a big workload right now

For the first pair of charges were for order #642129, which had a total charge of $35.05 (Calculat-OR, my mathematical Superhero, tells me that this checks out). The piecemeal nature of the charges stems from the changes that occurred to the order between the creation and shipment of the order (Crisis in Freeport getting canceled and Bow and Blade shipping separately).

The second set of charges were from two different orders. The $4.98 charge was for part of order #760275, which had a total of $36.21. There should also be a charge for $31.23 on or around the same time to make Calculat-OR happy. I'm not sure why this charge was split up into two parts.

The $44.71 charge was the full charge for order #843899. This charge was not split in any way. Calculat-OR is pleased.

Therefore you should have another charge, for $31.23, that you have not listed here. This charge occurred at the same time as the $4.98 charge.

Thanks,
cos

Sczarni

Thanks Cos, the other charge is there - it was listed as 3 days before.. I prolly should have just checked it out on my own and did the math... but I was lazy

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