Order 837748


Customer Service


I made the order back on November 16th for several books on the Green Ronin blowout sale, and a single item is still showing Backorder... It is Bow & Blade: A Guidebook to Wood Elves (d20) , but on the actual product page (e.g. http://paizo.com/store/sale/greenRonin/v5748btpy7euk ), it doesn't show as being on backorder. Does anyone know the status of this book? I'd like to see my order prior to January. I want to order some more stuff, but I'm kind of afraid to at this point. Someone PLEASE ease my worried mind.


Thomas Green wrote:
I made the order back on November 16th for several books on the Green Ronin blowout sale, and a single item is still showing Backorder... It is Bow & Blade: A Guidebook to Wood Elves (d20) , but on the actual product page (e.g. http://paizo.com/store/sale/greenRonin/v5748btpy7euk ), it doesn't show as being on backorder. Does anyone know the status of this book? I'd like to see my order prior to January. I want to order some more stuff, but I'm kind of afraid to at this point. Someone PLEASE ease my worried mind.

Now, one of the books I ordered that was listed as "Pending" shows as "Cancelled yesterday", and the price of the overall order has gone up... Can someone please tell me what's going on here? Please?

Paizo Employee Director of Sales

Unfortunately, the Skull & Bones (d20) book is no longer available, and we cannot bring any more in. It was canceled from your order so that we can get the remainder shipped.

The price was showing as increased because your order was set to ship backordered items separately. When Skull & Bones went on backorder, it split off to a separate shipment with a separate shipping and handling fee.

I have updated the price on your order so it will display correctly.

Thanks,
cos


Cosmo wrote:

Unfortunately, the Skull & Bones (d20) book is no longer available, and we cannot bring any more in. It was canceled from your order so that we can get the remainder shipped.

The price was showing as increased because your order was set to ship backordered items separately. When Skull & Bones went on backorder, it split off to a separate shipment with a separate shipping and handling fee.

I have updated the price on your order so it will display correctly.

Thanks,
cos

Thank you for the information.

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