Russ Taylor
Contributor, RPG Superstar 2008 Top 6
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I am still awaiting a response from an email sent on Nov 8th regarding Pathfinder #2 has not shown up. What's going on? I'm getting quite worried, especially since waiting all that alotted time before sending inquiries regarding missing issue #2.
-Darren
I'm in the same boat as far as no response goes. Apparently they are quite backlogged - hopefully this will get cleared up soon, as a week to answer a support query isn't good.
| Nicolas Logue Contributor |
Hey y'all:
We had a huge uptick in queries to customer service. Couple that with a short workweek, and Cosmo and Corey are slammed. We will be working hard to get caught up, but please be patient. We value your business and will get to you as quickly as we can!
Thanks!
-Lisa
Don't you ever sleep Lisa!? You are amazing!
| Nicolas Logue Contributor |
Don't you ever sleep, Nick...?
Almost never, and I respect insomnia as a sign of strength and power in others, hence my post to Lisa above! :-)
Yeah, I don't sleep much, haven't really since I started practicing qi gong heavily, and I've suffered no real drawbacks at all...save the murderous killing sprees and of course the insane obsession with writing D&D stuff.
Madness...it's what's for dinner. ;-)
| Nicolas Logue Contributor |
This would sound nuts to anyone else, but I underwent acupuncture two weeks ago, and I've been sleeping about four hours every night since, and feeling great all through the day. Oh, and my SAN check bottomed out long ago...
...
...must...stop...threadjacking...
Yay Eastern Medicine!!!
Good for you Andrew, it really is the world's worst kept secret that so few people try anyways. It makes me laugh. :-)
Cosmo
Director of Sales
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I am still awaiting a response from an email sent on Nov 8th regarding Pathfinder #2 has not shown up. What's going on? I'm getting quite worried, especially since waiting all that alotted time before sending inquiries regarding missing issue #2.
-Darren
Hey guys,
I apologize for the delayed responses, but we are pounding through our CS backlog and if your response hasn't arrived yet then it will soon.
Does this mean I'll get a reply on my e-mail from the 31st as well? :)
Panda,
Unfortunately, with both your email and messageboard post, Corey and I each thought the other one was going to take care of you.
Non-communication FTL.
I apologize for this and I'm emailing your response right away.
Thanks,
cos