Cancel or Change Subscription?


Customer Service


I'd prefer to change my monthly subscription from Pathfinder to the Game Mastery Module subscription if possible.

I just received PathFinder #2, so I do not want another shipment until the November release.

If this is too complex, then a simple cancellation will do, and I will try to remember to return and sign up for the Module subscription when I know the November shipment is approaching.

An e-mail confirmation of this would be great, but I will check the site.

Thank you

Paizo Employee Chief Technical Officer

Soulkeeper wrote:

I'd prefer to change my monthly subscription from Pathfinder to the Game Mastery Module subscription if possible.

I just received PathFinder #2, so I do not want another shipment until the November release.

If this is too complex, then a simple cancellation will do, and I will try to remember to return and sign up for the Module subscription when I know the November shipment is approaching.

An e-mail confirmation of this would be great, but I will check the site.

Thank you

I just want to make sure you have the latest information before we do anything—the next Module and the next Pathfinder are currently expected to arrive in our warehouse on October 31; I'd anticipate that regardless of which products you're subscribed to, we'll be charging your card sometime between the 31st and the 5th. (Also note that if you subscribe to both, they'll be shipped together.)

Do you still want us to change anything?

Paizo Employee Director of Sales

Soulkeeper wrote:

I'd prefer to change my monthly subscription from Pathfinder to the Game Mastery Module subscription if possible.

I just received PathFinder #2, so I do not want another shipment until the November release.

If this is too complex, then a simple cancellation will do, and I will try to remember to return and sign up for the Module subscription when I know the November shipment is approaching.

An e-mail confirmation of this would be great, but I will check the site.

Thank you

I have canceled your Pathfinder subscription. I have not created a GameMastery subscription for you, however. It would be better if you created this subscription yourself so you can make sure the subscription is set up with the right payment method, shipping method, and starting volume.

I certainly hope you don't forget to get the subscription set up, though. To help remind you, I will send you an email confirming all of this presently. :)

Thanks,
cos


Vic Wertz wrote:

I just want to make sure you have the latest information before we do anything—the next Module and the next Pathfinder are currently expected to arrive in our warehouse on October 31; I'd anticipate that regardless of which products you're subscribed to, we'll be charging your card sometime between the 31st and the 5th. (Also note that if you subscribe to both, they'll be shipped together.)

Do you still want us to change anything?

Vic,

Sorry it took me so long to get back and respond. I saw the e-mail from Cosmo and then forgot to come and see if anything else was posted.

Yes, we are currently changing to the module series instead for various gaming reasons and player preference. This decision has nothing to do with the speed of Pathfinder's shipping or schedule, nor really the content as a whole.

We simply have an established world already and my players finally sat me down and said they would prefer to maintain that world and continue to run the old loosely connected module path that I have been running with them.

Seeing as I have been grabbing random modules and just throwing them together, I figured I'd instead continue to support Paizo and subscribe to your series.

Thank you!

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