How long do subscriptions stay at Pending?


Customer Service


Hi all,

Not that I am desperate or anything but I was wondering how long subscriptions usually take to get processed?

Seriously, you guys just need to work 24x7 :)

Cheers, Chris.

Paizo Employee Director of Sales

Chris Such wrote:

Hi all,

Not that I am desperate or anything but I was wondering how long subscriptions usually take to get processed?

Seriously, you guys just need to work 24x7 :)

Cheers, Chris.

From the day a subscription order is completed, the first volume of a subscription (if you choose to start your subscription with the current volume as opposed to the next volume) should ship out in about 3 to 6 business days.

Since your order was completed on the 6th (a Saturday) and yesterday was a US postal holiday (Columbus Day), today is the first business day from the completion of the order. Therefore, your first volume should be shipping out sometime this week or early next. You will get an email when it ships (which will also be when you get access to the PDF).

Thanks,
cos


Cosmo wrote:

Since your order was completed on the 6th (a Saturday) and yesterday was a US postal holiday (Columbus Day), today is the first business day from the completion of the order. Therefore, your first volume should be shipping out sometime this week or early next. You will get an email when it ships (which will also be when you get access to the PDF).

Thanks,
cos

Cheers Cos.

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