My Store Credit?


Customer Service

Scarab Sages RPG Superstar 2009 Top 32

I chose to get store credit with my left over subscription and I was wondering WHEN will I be able to get to use it? I've currently got over $100 in my cart and want to get those things I've selected as soon as possible.

Paizo Employee Chief Technical Officer

KissMeDarkly wrote:
I chose to get store credit with my left over subscription and I was wondering WHEN will I be able to get to use it? I've currently got over $100 in my cart and want to get those things I've selected as soon as possible.
The Transition Page wrote:
Store credit will be added to your account in September, 2007.

We haven't determined an exact date yet—we expect that it will create a lot of work for our warehouse team, so we need to make sure it won't coincide with any other major efforts for them (like shipping Pathfinder 2).


So when will we know when you will be ready to hand out the store credit?

Paizo Employee Chief Technical Officer

Law wrote:
So when will we know when you will be ready to hand out the store credit?

We'll send you an e-mail the moment we credit your account.


Vic Wertz wrote:
Law wrote:
So when will we know when you will be ready to hand out the store credit?
We'll send you an e-mail the moment we credit your account.

Thanks.


Ho-hum. Just waiting for the credit to show up... :)


I'd really like to use my credit... ;-)


My son is incarcerated at FCI Butner NC. We had gotten him a subscription to D & D. He says he has a letter saying he has $40.00 credit. I think I ordered the magazines through Amazon.com (I really can't remember) but according to Daniel's letter, the credit is suppose to appear on your website.

I just created an account, how do I get his credit to reorder the book he wants?
Thanks

Paizo Employee Chief Technical Officer

v grant wrote:

My son is incarcerated at FCI Butner NC. We had gotten him a subscription to D & D. He says he has a letter saying he has $40.00 credit. I think I ordered the magazines through Amazon.com (I really can't remember) but according to Daniel's letter, the credit is suppose to appear on your website.

I just created an account, how do I get his credit to reorder the book he wants?
Thanks

We haven't issued the credit yet—that will happen later this month—but you should contact customer.service@paizo.com with your son's details so that they can connect his subscription to your account.


v grant wrote:


We haven't issued the credit yet—that will happen later this month—

Any idea when the credits will be issued? The month is more then half over and I'd like to spend my money. Thanks!

Paizo Employee Chief Technical Officer

Adam Karpolorich wrote:
v grant wrote:


We haven't issued the credit yet—that will happen later this month—

Any idea when the credits will be issued? The month is more then half over and I'd like to spend my money. Thanks!

We're wrapping up some final adjustments to our system, so it will happen soon.


Vic Wertz wrote:
We're wrapping up some final adjustments to our system, so it will happen soon.

Good, I need to buy some icing... Icingdeath that is!

Paizo Employee Senior Software Developer

Everyone who's selected store credit as their transition option should now have it available. (Check your email!)

Going forward, if you haven't made your selection yet and choose store credit, you'll get the store credit granted immediately.

(This also applies if you've already chosen to get a check refund -- you can still change your mind and get store credit immediately.)


How can we find out how much store credit we have left?

Liberty's Edge

NOTICE:

I am currently accepting excess Paizo Store Credit.

Please, do not continue to wrack your minds over how to spend your hoarded Store Credit; simply donate it to me.

Your hard-earned and valued Store Credit will help me to buy lots of cool stuff my wife says I don't need.

Your contribution could mean the difference between whether or not I get the new Spooky Cthulhu Hallow's Eve plush.

I'm counting on you.

Won't you help me in my time of greed?

I may be reached at giveandrewyourpaizostorecredit.com 24 hours a day, seven and three-quarters days a week.

Thank you, and Good Night.

Paizo Employee Senior Software Developer

BrotherDog wrote:
How can we find out how much store credit we have left?

Click the My Account link at the top of the page.


Gary Teter wrote:

Everyone who's selected store credit as their transition option should now have it available. (Check your email!)

Going forward, if you haven't made your selection yet and choose store credit, you'll get the store credit granted immediately.

(This also applies if you've already chosen to get a check refund -- you can still change your mind and get store credit immediately.)

Thanks!


How do we actually get store credit to apply to our order? I went to my checkout and didn't see it mentioned anywhere or any option to do so.

Paizo Employee Senior Software Developer

When you click the "Select Payment Method" button, at the top of the next page you'll see a box with your store credit.

If you don't see a "Select Payment Method" button and instead see a "Place Your Order" button (ie, you've already selected a payment method and want to go back and apply store credit), click the "Edit" button next to your payment method.


Thanks!


I've got a question:

How long will store credit be available?

Reason is this - while there are some things I would buy if I were forced to spend right now, there are a certain three books that will become available in Spring of 2008 that I know I will want for sure.

Paizo Employee CEO

I’ve Got Reach wrote:
How long will store credit be available?

There's no expiration on store credit.


Excellent!

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