Order #774515


Customer Service


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber

I've been very impressed with Paizo's customer service in the past (and am looking forward to the imminent arrival of Pathfinder#1).

Sadly, when I openned up my last Paizo box, there was a nice manifest listing my entire order (Dungeons#140 through #150, plus the SavageTidePlayer'sGuide) but both issues#149 and #150 plus the Player'sGuide were missing.

I sent off an email to "customer.service@paizo.com" yesterday, but haven't heard anything back yet.

I know things have been more than a bit hectic recently, but I wasn't sure what I need to do (if anything) right now.

Thanks,
Mary

Paizo Employee Director of Sales

Mary Yamato wrote:

I've been very impressed with Paizo's customer service in the past (and am looking forward to the imminent arrival of Pathfinder#1).

Sadly, when I openned up my last Paizo box, there was a nice manifest listing my entire order (Dungeons#140 through #150, plus the SavageTidePlayer'sGuide) but both issues#149 and #150 plus the Player'sGuide were missing.

I sent off an email to "customer.service@paizo.com" yesterday, but haven't heard anything back yet.

I know things have been more than a bit hectic recently, but I wasn't sure what I need to do (if anything) right now.

Thanks,
Mary

I am very sorry for the mixed-up order and I will get your 149, 150 and Player's Guide shipped out to you as soon as possible.

Thanks,
cos


Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber
Cosmo wrote:
Mary Yamato wrote:

I've been very impressed with Paizo's customer service in the past (and am looking forward to the imminent arrival of Pathfinder#1).

Sadly, when I openned up my last Paizo box, there was a nice manifest listing my entire order (Dungeons#140 through #150, plus the SavageTidePlayer'sGuide) but both issues#149 and #150 plus the Player'sGuide were missing.

I sent off an email to "customer.service@paizo.com" yesterday, but haven't heard anything back yet.

I know things have been more than a bit hectic recently, but I wasn't sure what I need to do (if anything) right now.

Thanks,
Mary

I am very sorry for the mixed-up order and I will get your 149, 150 and Player's Guide shipped out to you as soon as possible.

Thanks,
cos

Wow, I'm impressed.

Thanks for another great Paizo experience!

Mary

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