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I recently pre-order a subscription to pathfinder and the confirmation e-mail I was sent had the wrong mailing address. I have sent 2 e-mails back explaining that I need this changed and I included the address. The second time I requested that I be sent a confirmation e-mail to let me know that you change the mailing address. I have received nothing yet. I know you guys are extremely busy but could you please send me a comfirmation e-mail so I know you changed the address as by the time the subcription starts arriving, I will no longer be at the address your e-mail said you were sending it to.
Director of Sales
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I recently pre-order a subscription to pathfinder and the confirmation e-mail I was sent had the wrong mailing address. I have sent 2 e-mails back explaining that I need this changed and I included the address. The second time I requested that I be sent a confirmation e-mail to let me know that you change the mailing address. I have received nothing yet. I know you guys are extremely busy but could you please send me a comfirmation e-mail so I know you changed the address as by the time the subcription starts arriving, I will no longer be at the address your e-mail said you were sending it to.Your subscription information has been changed. I have forwarded you copies of the two confirmation emails that we had sent in response to your emails. Please ensure that emails from customer.service@paizo.com are not being blocked by any firewalls or spam filters.
Thanks,
cos
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Thank you very much. I received other e-mails from your customer service department involving other orders that is why I was puzzled about not receiving one for the change of address. I will check to ensure that I do not have Paizo blocked or filter. I really appreciate your fast response and all the help and support your company has provided me.