Missing issue #147


Customer Service


Hi,

I never received issue 147 of Dungeon. I recently moved, but I changed my address under 'My Subscriptions' and it is correct. I've also been checking at my previous address and it apparently hasn't arrived there, either.

Please let me know what to do in order to receive a replacement issue for #147.

Thanks in advance,
Sam

Paizo Employee Director of Sales

Munin wrote:

Hi,

I never received issue 147 of Dungeon. I recently moved, but I changed my address under 'My Subscriptions' and it is correct. I've also been checking at my previous address and it apparently hasn't arrived there, either.

Please let me know what to do in order to receive a replacement issue for #147.

Thanks in advance,
Sam

It appears that you changed your address after we had already processed issue 147, so it was sent to the previous address. Rather than depending on the labyrinthine and deeply mysterious world of USPS forwarding, I'll just send you a replacement issue.

Thanks,
cos


Cosmo wrote:
Munin wrote:

Hi,

I never received issue 147 of Dungeon. I recently moved, but I changed my address under 'My Subscriptions' and it is correct. I've also been checking at my previous address and it apparently hasn't arrived there, either.

Please let me know what to do in order to receive a replacement issue for #147.

Thanks in advance,
Sam

It appears that you changed your address after we had already processed issue 147, so it was sent to the previous address. Rather than depending on the labyrinthine and deeply mysterious world of USPS forwarding, I'll just send you a replacement issue.

Thanks,
cos

Thanks for the prompt response! You guys are great.

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