Hi. I bought a subscription to Dungeon for a buddy, Michael Muxie III of Little River, NC. He wanted to split his credit between Dungeon and Dragon mag so he could receive the last issues of both magazines. He called but customer service said he could only use credit towards new Pathfinder since he was not the "paying subscriber." Could you please split his Dungeon credit between both magazines as he wished. Thank you for your time and cooperation.
Director of Sales
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Hi. I bought a subscription to Dungeon for a buddy, Michael Muxie III of Little River, NC. He wanted to split his credit between Dungeon and Dragon mag so he could receive the last issues of both magazines. He called but customer service said he could only use credit towards new Pathfinder since he was not the "paying subscriber." Could you please split his Dungeon credit between both magazines as he wished. Thank you for your time and cooperation.
Actually, when I spoke to him on the phone, I told him that I could not do this for him because his Dragon subscription expired with issue #350 and he will only have three remaining issues of Dungeon after it ends. Furthermore, it appears that he's already rolled these remaining issues into volumes of Pathfinder.
I can extend an existing subscription using leftover issues of the other subscription, but I cannot create a whole new subscription.
To get the final issues of Dragon Michael will need to create a Month-to-month subscription, or pick them up as back issues, when they become available.
Thanks,
cos
Hi. I bought a subscription to Dungeon for a buddy, Michael Muxie III of Little River, NC. He wanted to split his credit between Dungeon and Dragon mag so he could receive the last issues of both magazines. He called but customer service said he could only use credit towards new Pathfinder since he was not the "paying subscriber." Could you please split his Dungeon credit between both magazines as he wished. Thank you for your time and cooperation.Actually, when I spoke to him on the phone, I told him that I could not do this for him because his Dragon subscription expired with issue #350 and he will only have three remaining issues of Dungeon after it ends. Furthermore, it appears that he's already rolled these remaining issues into volumes of Pathfinder.
I can extend an existing subscription using leftover issues of the other subscription, but I cannot create a whole new subscription.
To get the final issues of Dragon Michael will need to create a Month-to-month subscription, or pick them up as back issues, when they become available.
Thanks,
cos
Thanks. I now see the big picture.