Monster Ecologies?


Customer Service

Scarab Sages

Hi, just wanted to know when this product will be in stock, I pre-ordered it recently.

Paizo Employee Director of Sales

DragonBelow wrote:
Hi, just wanted to know when this product will be in stock, I pre-ordered it recently.

Very, very soon! We're talking a matter of days. (Unfortunately, that about as specific as I can get at this point... but keep an eye out!)

Thanks,
cos

Contributor

Actually, Monster Ecologies is not a separate book product, but a special edition of DRAGON Magazine. Therefore, it has a shelf date that it can't be sold before - and that date is May 23. So yeah, they'll show up soon, but we can't sell them till the 23rd. Sorry!


Err, really? I ordered this and combined shipping with a gift thinking that it was going to ship in April (since the site said that it was "expected April 2007").

Can I talk to someone about getting this gift I ordered shipped then? I don't want to hand it over next month when our last session is our next session. I'll pay the shipping difference, but I am a feeling a little mislead here.

Paizo Employee Director of Sales

Festivus wrote:

Err, really? I ordered this and combined shipping with a gift thinking that it was going to ship in April (since the site said that it was "expected April 2007").

Can I talk to someone about getting this gift I ordered shipped then? I don't want to hand it over next month when our last session is our next session. I'll pay the shipping difference, but I am a feeling a little mislead here.

I have sent you an email about your order, and we'll get you all fixed up!

Thanks,
cos


Phil Lacefield Jr. wrote:
Actually, Monster Ecologies is not a separate book product, but a special edition of DRAGON Magazine. Therefore, it has a shelf date that it can't be sold before - and that date is May 23. So yeah, they'll show up soon, but we can't sell them till the 23rd. Sorry!

I know you guys are busy and all, and generally, you have EXCELLENT customer service (which keeps me supporting you), so I am surprised that this info isn't on the product page, given your great record on letting us know exactly what is going on.


Phil Lacefield Jr. wrote:
Actually, Monster Ecologies is not a separate book product, but a special edition of DRAGON Magazine. Therefore, it has a shelf date that it can't be sold before - and that date is May 23. So yeah, they'll show up soon, but we can't sell them till the 23rd. Sorry!

Does that mean that the regular outlets that carry Dragon will have this issue?

Contributor

mevers wrote:
Phil Lacefield Jr. wrote:
Actually, Monster Ecologies is not a separate book product, but a special edition of DRAGON Magazine. Therefore, it has a shelf date that it can't be sold before - and that date is May 23. So yeah, they'll show up soon, but we can't sell them till the 23rd. Sorry!

I know you guys are busy and all, and generally, you have EXCELLENT customer service (which keeps me supporting you), so I am surprised that this info isn't on the product page, given your great record on letting us know exactly what is going on.

You're right, I'll have Gary fix this right away. Thanks!

Contributor

KnightErrantJR wrote:
Does that mean that the regular outlets that carry Dragon will have this issue?

Absolutely! It has a 90-day shelf life as a special edition, so you should see it there for a while :-)


im so getting this

Scarab Sages

Thanks for your answers, looking forward to it

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