How to transite credits after Pathfinder m-t-m order?


Customer Service


Hi,

yesterday i recieved the newsletter about the cease of the Dragon magazine i have a subscription of. I was realy excited about the announcement of your new pathfinder magazine so i ordered the Pathfinder month-to-month subscription right away.

Today i recieved the newsletter with the official announcement of the cease and the transition options for the credits of the remaining subscription issues.

So my questions is: can i choose the "start month to month subscription" at the transition page and the credits are counted right to my just ordered subscription? Or have you to cancel that subscription first before i can start the transition?

I didn't wanted to try it out because i don't know what actualy will happen in such a uncommon case.

Thanks and greetings from Germany
Teldan / Dominik

Paizo Employee Director of Sales

Teldan wrote:

Hi,

yesterday i recieved the newsletter about the cease of the Dragon magazine i have a subscription of. I was realy excited about the announcement of your new pathfinder magazine so i ordered the Pathfinder month-to-month subscription right away.

Today i recieved the newsletter with the official announcement of the cease and the transition options for the credits of the remaining subscription issues.

So my questions is: can i choose the "start month to month subscription" at the transition page and the credits are counted right to my just ordered subscription? Or have you to cancel that subscription first before i can start the transition?

I didn't wanted to try it out because i don't know what actualy will happen in such a uncommon case.

Thanks and greetings from Germany
Teldan / Dominik

You can go to the Transition page and select to convert your remaining issues to Pathfinder volumes right away, and it will not mess anything up at all. In fact, we love to hear that you subscribed immediately! It may display a little wonky at first, but rest assured that any volumes you get from converted issues will ship first and your payment method will not be charged until the first volume of your subscription ships.

Thanks,
cos


Thanks for the quick answer :-)

Now i've saved the transition choice and got the message:

Message wrote:

Important

Your transition choice (convert issues to Pathfinder volumes) has been recorded.
Please proceed through the checkout process to set up your ongoing month-to-month subscription.

But have i realy got to do the checkout process again?

I don't want to get 2 copies per month ;-D

Paizo Employee Director of Sales

Teldan wrote:

But have i realy got to do the checkout process again?

I don't want to get 2 copies per month ;-D

No, you can feel free to ignore that bit, as you have already set up your subscription (which, of course, means you are Awesome).

: )

Cos


okidokay, thanks for the great and quick support.

I'm realy looking forward to the first issue of the Pathfinder and to torture my players with tons of new monsters and traps and .. muhahaha ..

;)


ok, so was that little set of selections there the whole time and i just didnt scroll down far enough? because i feel like i should have let my 4yr old handle this all along right now

Paizo Employee Director of Sales

: )

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