Order 716330


Customer Service


Hi Guys,

I placed this order on the 27th of March. "Tearing of the weave" reads dispatched but has not arrived yet. I know magazines take a while but I've never had a product take this long. Should I be concerned? Reorder? Ask for a replacement? (No idea how I prove it never arrived)or hang on a bit longer?

Any answer is fine, just wondered if it should be here by now?

Thanks

Elcian

Paizo Employee Director of Sales

Elcian wrote:

Hi Guys,

I placed this order on the 27th of March. "Tearing of the weave" reads dispatched but has not arrived yet. I know magazines take a while but I've never had a product take this long. Should I be concerned? Reorder? Ask for a replacement? (No idea how I prove it never arrived)or hang on a bit longer?

Any answer is fine, just wondered if it should be here by now?

Thanks

Elcian

Elcian,

Your order shipped from our warehouse via USPS Global on the afternoon of 3/30. Since it shipped in the afternoon, it would not have been picked up by the USPS until the next business day, 4/2. Which means that it has been in transit for 12 business days, or a little more than two weeks. While most orders will arrive more quickly, a delivery to the UK can take upwards of three to six weeks to arrive. Keep me posted on it's arrival and I will watch out for any returns on my end.

Thanks!
cos


Hi Cosmo,

I know you've answered me (at least It says you were the last poster) but I cant see your post yet. Whatever you said thanks for the answer I expect it will show up soon.

Elcian


Thanks Cosmo,

Its showing up now. I thought it was probably something like that as I have never had any issues before but I just thought I would check before I sit here like a lemon.

thanks for your help. I will keep you posted.

Elcian


Hi Cosmo,

Tearing of the weave arrived this morning. thanks for your help. you were spot on. As someone might have mentioned, you need a raise..

Stop waiving that cattle prod at me AAAAHHH!

Elcian

Paizo Employee Director of Sales

Excellent!

Thanks for the update.

Cos

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