I purchased a subsciption as a gift for a friend on December 27th (I like to think of it as the gift that keeps on giving - lol).
He has yet to recieve even one issue. When should he have gotten his first issue and how do I find out what is going on?
Dextro Highland
I purchased a subsciption as a gift for a friend on December 27th (I like to think of it as the gift that keeps on giving - lol).
He has yet to recieve even one issue. When should he have gotten his first issue and how do I find out what is going on?
Dextro Highland
Hi Dextro Highland -
You have mail!
Thanks Corey!
I just want to make sure that the issue(s) is going to my friend as per my order. Which issue(s) are you sending him? Also will this be considered the first issue(s) of the gift subscription?
Sorry to be such a pain but I just want to make sure.
Dextro Highland
Director of Sales
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Thanks Corey!
I just want to make sure that the issue(s) is going to my friend as per my order. Which issue(s) are you sending him? Also will this be considered the first issue(s) of the gift subscription?
Sorry to be such a pain but I just want to make sure.
Dextro Highland
Dex,
Your friend's first issue is 353, and we've sent 354 and 355. The first issue (353) is running late at this point but it could still be showing up at any time, and the others should be showing up soon as well. Let us know if the firs issue to show up is anything other than 353, and we will replace any missing issues at that point.
Thanks!
cos
I guess the big news leaves me wondering what will happen to the rest of my friends gift subscription?
Dextro
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Chief Technical Officer
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I guess the big news leaves me wondering what will happen to the rest of my friends gift subscription?
We'll take care of your friend the same as any other subscriber. Ideally, we'd like to have him come to the Transition page and make his own election. If that's not possible, he could phone customer service (the number's at the bottom of the page). And if that's not possible, you could contact customer service and we'll set up the account so that you can make the choice of what to do with the remaining credit.