Order Information
Order # 708475
Placed February 20, 2007
Purchaser James Dean
I placed this order online so my subscription wouldn't laspse. I have a receipt and now I have a notice saying my subscription has expired...what gives. I do not wish to miss a magazine as I am running this campaign. Can you fix this and will I get the present issue or ....????
Please help me out. I just had my subscription fixed from being mailed to the wrong address. I also did this online and it went to hell. Is the online system screwed up or am I just rolling back to back 1s?
Director of Sales
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Order Information
Order # 708475
Placed February 20, 2007
Purchaser James DeanI placed this order online so my subscription wouldn't laspse. I have a receipt and now I have a notice saying my subscription has expired...what gives. I do not wish to miss a magazine as I am running this campaign. Can you fix this and will I get the present issue or ....????
Please help me out. I just had my subscription fixed from being mailed to the wrong address. I also did this online and it went to hell. Is the online system screwed up or am I just rolling back to back 1s?
David,
I reviewed your subscriptions, and it appears that something was amiss, but you will not be missing any issues. Our system interpreted your renewal as a new subscription so you will, in fact, be receiving two copies of Dungeon 146. I have tied your subscriptions together properly and added an extra onto your renewal so the double will not be counted against it.
You may still receive a renewal notice or two, but these can be disregarded as you are all set for another year.
Thanks!
cos
May your sword never rust! ;) Bless you!