Paizo Order #686864 Missing #352

[John Tanzini]

I'm wondering what the status of this order is, my sister resubscribed me for xmas and I have the confirmation email:

Dear Kathleen,

Thank you for placing Paizo Order #686864, submitted Saturday, November
25, 2006 at 12:08 PM (US/Eastern).

The order contains the following items:
1 x Dragon 12-Issue Subscription (US) @ 37.95 = $37.95
1 x Dungeon 12-Issue Subscription (US) @ 37.95 = $37.95

Subtotal (2 Items): $75.90
-----------------------------------
Order Total: $75.90

However, I had to go out and buy Dragon 351 because I never recieved it, and now my friend recieved 352 several days ago and mine has still not been delivered. I figured it would take some time to process the order and that why I did not Recieve Dragon 351, but I'm thinking I should have 352 by now. Can you give me an update on the status of this order?

Thanks in Advance,

John Tanzini

Postscript: I did recieve Dungeon 143, but like I said I want to make sure my subscriptions are current.

[Cosmo]

John Tanzini wrote:

I'm wondering what the status of this order is, my sister resubscribed me for xmas and I have the confirmation email:

Dear Kathleen,

Thank you for placing Paizo Order #686864, submitted Saturday, November
25, 2006 at 12:08 PM (US/Eastern).

The order contains the following items:
1 x Dragon 12-Issue Subscription (US) @ 37.95 = $37.95
1 x Dungeon 12-Issue Subscription (US) @ 37.95 = $37.95

Subtotal (2 Items): $75.90
-----------------------------------
Order Total: $75.90

However, I had to go out and buy Dragon 351 because I never recieved it, and now my friend recieved 352 several days ago and mine has still not been delivered. I figured it would take some time to process the order and that why I did not Recieve Dragon 351, but I'm thinking I should have 352 by now. Can you give me an update on the status of this order?

Thanks in Advance,

John Tanzini

Postscript: I did recieve Dungeon 143, but like I said I want to make sure my subscriptions are current.

John,

Dragon #352 was the first issue of your subscription and it was sent to you on Jan 3. Under normal circumstances I would say that it should have arrived by now, but as we are still in the tail end of the holiday season we'll need to give your issue an extra week to show up. If you still have yet to see your issue at this time next week (Jan 26) let us know at that point.

I apologize for the delay, but rest assured that one or another we will ensure that you get all of the issues you are entitled to.

Thanks,
cos

[John Tanzini]

Cosmo wrote:

John,

Dragon #352 was the first issue of your subscription and it was sent to you on Jan 3. Under normal circumstances I would say that it should have arrived by now, but as we are still in the tail end of the holiday season we'll need to give your issue an extra week to show up. If you still have yet to see your issue at this time next week (Jan 26) let us know at that point.

I apologize for the delay, but rest assured that one or another we will ensure that you get all of the issues you are entitled to.

Thanks,
cos

Thank you for the quick reply Cosmo, sorry my reply was not as expediant. I will keep an eye on the mail for the next few days and let you know if I recieve or do not recieve the issue.

John

[John Tanzini]

Cosmo, I just wanted to let you know, the issue was not in my mailbox today, and I get the feeling its not coming. =(

[Cosmo]

John Tanzini wrote:

Cosmo, I just wanted to let you know, the issue was not in my mailbox today, and I get the feeling its not coming. =(

I'll go ahead and get a replacement shipped out for you.

Thanks,
cos

[John Tanzini]

Cosmo wrote:

I'll go ahead and get a replacement shipped out for you.

Thanks,
cos

I recieved my copy of #352 today. Thank you Cosmo.