Gencon Dragon Magazine Subscription - Order Status

[Cheez]

Hello,

I ordered the Dragon Magazine Subscription at your booth at Gencon. It was the combo where we were able to buy the D&D mini and get the subscription.

Can you tell me when I can expect my first issue?

Thank you in advance for your assistance.

Ben Bertrandt
Chandler, AZ

[Cheez]

Does customer service ever reply here? I posted this a week ago.

Cheez wrote:

Hello,

I ordered the Dragon Magazine Subscription at your booth at Gencon. It was the combo where we were able to buy the D&D mini and get the subscription.

Can you tell me when I can expect my first issue?

Thank you in advance for your assistance.

Ben Bertrandt
Chandler, AZ

[Cosmo]

Cheez wrote:

Can you tell me when I can expect my first issue?

Your subscription starts with issue #348, which shipped to subscribers last Tueday, 8/29, so should be showing up any day now.

Cheez wrote:

Does customer service ever reply here? I posted this a week ago.

Actually according to the time/date stamp, it was posted on Friday night at 9:28 PM. As the fine print at the bottom of this (and every) page will attest, our office hours are Monday - Friday 10 AM - 5 PM PST. Given that this was Labor Day weekend, there was no one around to answer your post until this morning.

Thanks!
cos

[Cheez]

Ah - I totally forgot about the holiday. My bad.

Thanks for the status update on the first issue.

Cosmo wrote:

Cheez wrote:

Can you tell me when I can expect my first issue?

Your subscription starts with issue #348, which shipped to subscribers last Tueday, 8/29, so should be showing up any day now.

Cheez wrote:

Does customer service ever reply here? I posted this a week ago.

Actually according to the time/date stamp, it was posted on Friday night at 9:28 PM. As the fine print at the bottom of this (and every) page will attest, our office hours are Monday - Friday 10 AM - 5 PM PST. Given that this was Labor Day weekend, there was no one around to answer your post until this morning.

Thanks!
cos