I re-up'd my Dragon and Dungeon subscriptions more than a month ago. However, when I check my subscriptions, they both say I only have one or two issues remaining. Could you verify that I will, in fact, keep receiving your magazines? I would hate to have a break in service.
Ed
Director of Sales
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I re-up'd my Dragon and Dungeon subscriptions more than a month ago. However, when I check my subscriptions, they both say I only have one or two issues remaining. Could you verify that I will, in fact, keep receiving your magazines? I would hate to have a break in service.
Ed
You will not experience a break in service... quite the opposite, in fact.
Your renewals were not properly tied together, therefore the renewals were interpreted as new subscriptions. They both started too soon, so you should be receiving extra issues. I have properly tied them together now and I've added extra issues onto the renewals to make up for the doubles.
thanks,
cos
Awesome, thanks.
Ed