I am actually the wife of Sir Marcus, though I believe the subscription to Dungeon magazine was in my name. Anywhoo... my husband is active duty military and was recently deployed. At either the end of May or beginning of June, we logged on to the "My Account" page and changed our address to my current one (from North Carolina to New York). We received issue #136 at our North Carolina address but not #137. We tried to change the address online early enough to avoid losing an issue, but, alas, to no avail! Issue #137 never arrived in New York (at our new address) and as of July 12th had also not arrived at our North Carolina address (where our post box is still active). Can you please send me my copy of #137 to the New York address?
Also, we weren't able to change our email address before the North Carolina internet service was de-activated. So obviously I was forced to create this new account under my name. I know there are concerns over privacy but does this mean (without the North Carolina email account) that Sir Marcus's account information is forever inaccessible to me? He had downloads and also magazine subscription information in which I am interested. Please help!
Thank you for your time and consideration. I hope to see my missing issue soon!
Yes, thanks. Issue #136 was the last issue I received. Issue #137 is the first (and only, thank God!) issue that is missing or has not arrived yet.
umm... I don't mean to be a pest but, could somebody just give me a sit-rep on my dilemna? Is it Paizo's stand that issue #137 WAS in fact shipped (to one of my two addresses) and was then lost? Is issue #137 being reshipped (hopefully to my NY address) or am I just s.o.l.? And what's the status on issue #138 - is that coming to New York or old North Carolina? I need my Dungeon fix or I'm going to start experiencing DTs (hhanndss trrrembbblinggg...hhhelp!) :p
Director of Sales
|
I apologize for the delayed response.
I have merged the defunct profile into the profile you are currently using, so you should be able to see/manage your subscriptions online again. I have also sent a replacement 137. Your 138 was shipped out to your NY address on Tuesday.
Thanks!
cos
|
Director of Sales
|
I need my Dungeon fix or I'm going to start experiencing DTs (hhanndss trrrembbblinggg...hhhelp!) :p
BTW- Don't knock the DT's, they rule. One of my favorites, in fact.
;)
Thank you. Thank you. Thank you!
Also,listened to the DT's. Much preferred to the physical version!
I received issue #138 to my New York address late last week - hoorah! and thank you!!
I'm not complaining, mind you, but I am simply informing you that I am still waiting for issue #137. Hopefully, that will arrive sometime this week.
Thank you also for "fixing" my on-line subscription/download situation so quickly and efficiently. Of course now that all my husband's old posts are under my name and avatar, some of the archived posts are going to come off a little weird, but thank you anyway.
Still no issue #137 (though 138 arrived in a timely fashion). I've seen other threads with annoyed customers so I guess I'm not the only one but ... just to let you know, I'm still waiting. :-(