Order status?


Customer Service


Greetings,

I placed an order for some Cheapass games on the 29th of June. Almost from the point 'Go', their order status has been 'Ready to ship'. Yet, no payment has been taken from my card, even though there is plenty of credit left on it. Can somebody please clear up what is happening here?

Kind regards,

Alwin

Paizo Employee Director of Sales

Alwin wrote:

Greetings,

I placed an order for some Cheapass games on the 29th of June. Almost from the point 'Go', their order status has been 'Ready to ship'. Yet, no payment has been taken from my card, even though there is plenty of credit left on it. Can somebody please clear up what is happening here?

Kind regards,

Alwin

Unfortunately, we are still in the midst of the backlog created by the shipment of the Promo Black Dragon mini. So you can find the full explanation here. Rest assured that we'll get your shipment sent out as soon as possible.


Aaah, okay. I didn't realise that order would backlog all other orders as well (I did see the Black Dragon promo messages). In that case, I'll bite down on my impatience and wait for things to show up. :o)

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