Unreadably Damaged PDF Download


Customer Service


I bought Ravenloft: Domains of Dread and downloaded it. It downloaded, but when I tried to open it, Acrobat Reader said it was "too damaged to read".

I've downloaded two other products from your site before, and both came out fine. I downloaded Domains of Dread twice to make sure it was broken, and not just an interrupted download. Same result both times. I think something's wrong with the file.

Any way I can get a clean copy?


Grimcleaver wrote:

I bought Ravenloft: Domains of Dread and downloaded it. It downloaded, but when I tried to open it, Acrobat Reader said it was "too damaged to read".

I've downloaded two other products from your site before, and both came out fine. I downloaded Domains of Dread twice to make sure it was broken, and not just an interrupted download. Same result both times. I think something's wrong with the file.

Any way I can get a clean copy?

Something you May want to try is to (re)personalize the file. I had the same problem with the deck of encounters for 2nd edition. So Give it a shot. I hope it works for ya.

Paizo Employee Senior Software Developer

Grimcleaver, I can't duplicate your problem here (I am able to download the Domains of Dread PDF fine). Let me know if you still can't download the file.


Are you possibly using an older version of Acrobat Reader?

I held out on installing versions 6 and 7 of Acrobat reader since they seemed needlessly bloated, but my trusty Acrobat Reader 5 routinely had trouble opening most pdfs, so I got version 7.


Got it! Went to a friend's house who has a fatter pipe to the internet than I do. I figured it might have been the slow download that opened the door for mess-ups. Turns out I was right. Have my copy burned to CD right in my hot little hands! Can't wait to torment my players with it!

Paizo Employee Director of Sales

Grimcleaver wrote:
Can't wait to torment my players with it!

\/\/ 00t!

Community / Forums / Archive / Paizo / Customer Service / Unreadably Damaged PDF Download All Messageboards
Recent threads in Customer Service