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HELLO, Customer Service Folks!!
I've still not recieved Dungeon #130. As I said, I got issue #131 just fine. Is there anyone currently in customer service? James Sutter posted on Dec 20 to post a week later if we hadn't recieved our copies. I did. No word from CS. I'm not trying to be an ass, I'm just wanting to hear something from someone at Paizo telling what's up/if replacement copies have gone out/sod off you annoying post-pest/anything...
Director of Sales
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Hey there-
I read in a different post that Cosmo, the new CS guy is in the process of taking over. Sorry to be pesky, just hadn't heard anything. Hi, Cosmo!
Hello!
Looks like James has already sent Jason out a replacement issue, and I just got one sent out to you, Gav. I apologize for the delay in CS, but poor James has been working double duty, training me *and* solving CS issues. But we're getting back on track now. Thanks for your patience!
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I eventually received issue 130 more than 3 weeks after it was sent out. As of today, on Jan 11, I still haven't received issue 131, sent out on Dec. 20. The local store has had it for nearly 3 weeks. What's the point in subscribing!??!
It's not like Toronto is on the other side of the world, you know! Is there no way to fix this recurrent problem?
(Sigh!) Will you please send me out a replacement copy for #131? I fear that I will never receive it.
Funny, I received my Dungeon #131 yesterday but issue #130 never came through.
I don't want to whine but would it be possible to receive a replacement copy?
Thanks in advance
Thanks Cosmo!
Just wanted to let you know my replacement copy arrived yesterday!
Happy happy joy joy
Way to go customer support!
Cosmo - I just received Dungeon issue 133 and looking at the Prison Mail section I realized I never received issue 130. I looked in the FAQ for an email address to send my query to but I didnt see one. Any help would be appreciated.
Thanks
[Edit for spelling]
Speaking of Dungeon #130 but a little off topic, sometimes I don't read all the adventures in an issue right away due to not having a lot of free time. I'll read the AoW ones and get back to the others as time permits.
Well, I finally got to read "Palace of Plenty" today and was sorry I hadn't read it earlier. Fantastic adventure Mr. Leati. The little 'extras' you have scattered about Amata Goten are what really made it for me, i.e. various illusions that added to the mood, unique room descriptions, etc... I also love Frostburn so that made me happy too.
Anyway, I'm sure this has been brought up before, but I couldn't find it on the boards (probably because the issue is not very recent). It seems to be missing room descriptions for 9,10, and 11. Is there somewhere where I can find these? Thanks for any help and I apologize if this has already been addressed (which I'm sure it has!)
Thanks again!
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Chief Technical Officer
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Speaking of Dungeon #130 but a little off topic, sometimes I don't read all the adventures in an issue right away due to not having a lot of free time. I'll read the AoW ones and get back to the others as time permits.
Well, I finally got to read "Palace of Plenty" today and was sorry I hadn't read it earlier. Fantastic adventure Mr. Leati. The little 'extras' you have scattered about Amata Goten are what really made it for me, i.e. various illusions that added to the mood, unique room descriptions, etc... I also love Frostburn so that made me happy too.
Anyway, I'm sure this has been brought up before, but I couldn't find it on the boards (probably because the issue is not very recent). It seems to be missing room descriptions for 9,10, and 11. Is there somewhere where I can find these? Thanks for any help and I apologize if this has already been addressed (which I'm sure it has!)
Thanks again!
Try posting over in the Dungeon forums!