Expiration Notices?


Customer Service

Contributor

I received expiration notices from Paizo for my subscriptions to DRAGON and DUNGEON Magazines this week. According to "My Subscriptions," I still have eleven (11) issues left before my time is up. Can you check and make sure that I won't be missing next month's issues? Thanks in advance.


Pathfinder Adventure Path Subscriber

I received mine this morning but I still have 11 issues remaining. Can you let me know what's going on please?

Paizo Employee Chief Technical Officer

Jason Horton wrote:
I received mine this morning but I still have 11 issues remaining. Can you let me know what's going on please?

I checked - both of you still have plenty of issues remaining on your subscriptions to both magazines; you won't miss any issues.

We're looking into what caused the incorrect notices. Are you both talking about printed renewal notices, or e-mailed notices, or both?

-Vic.
.


Well, we did find a bug. Fixing it now.

Thanks for the head's up!

- rob


Pathfinder Adventure Path Subscriber

Printed renewals. I'll just chuck it in the bin then if its a bug. Thanks for replying.

Contributor

Vic Wertz wrote:
We're looking into what caused the incorrect notices. Are you both talking about printed renewal notices, or e-mailed notices, or both?

Printed Only.

Paizo Employee Senior Software Developer

Please see this thread for more info about this problem.

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