As of February 23, 2005, I still have not received Dragon #329. This is a new subscription, but the website indicates the first issue was to be #329, and that it shipped February 1. My previous subscription expired a couple of months ago, and while I had trouble with slow shipping in the past it had improved in last several months.
I subscribed to Dungeon at the same time and received #120 within about a week of the shipping date.
I sent an email to customer.service@paizo.com on February 18, but still have received no response.
Thanks for looking into this for me.
I haven't gotten mine either and its not a new subscription.
I got mine early last week. They take FOREVER.
I'm still waiting for mine and #330 should ship tomorrow. Not sure what to think if 330 gets here first.
Hi Richard,
I really don't know what to say except that sometimes issues get lost in the mail and we at Paizo are always more than happy to send out replacements. If you haven't made a request to customer.service@paizo.com for a replacement, please do so so we can get it out to you asap. As for you receiving Dragon #330, please keep me posted on when it arrives.
Hi Richard,
I really don't know what to say except that sometimes issues get lost in the mail and we at Paizo are always more than happy to send out replacements. If you haven't made a request to customer.service@paizo.com for a replacement, please do so so we can get it out to you asap. As for you receiving Dragon #330, please keep me posted on when it arrives.
Thanks Jeff,
I understand problems occur. I like that your website lets us know when our magazines are shipped and also how many issues we have left. It also shows how slow it can be getting to us.
I have had my subscription to both Dungeon and Dragon for several years and hope to continue subscribing for many years to come. While I have only had problems with my subscription a couple of times and all recently you all are willing to help fix the problem. Again thank you.
Hmmm, I to did not recieve 329.... I just requested a replacement, so I'll see how that goes.
Actually i would just jump into say i havent received mine either and my subscription is going on 8 months. i have also put in a request but im thinking its looking unlikely
I just received my email from customer service indicating they are resending my #329. I'll stay on top of #330 to be sure this is a one time thing.
Let me just say that Dragon and Dungeon are both wonderful magazines, and aside from subscription issues I have never had a complaint. I understand Paizo is working to straighten out the subscription slowness issue, and I appreciate that.
I second your comments. I also received an email from customer service. I'm glad to see they are willing to help solve the problem.
I have finally received dragon 329. I don't know if it is the replacement customer service was sending. If it is Thank You. If not Thanks anyway.
I have not read it all yet but, it appears to be worth the wait.
Well there is now not only one copy but two of dragon 329 in my hands. The original arrived a few days before the replacement from Paizo. Thanks guys for taking care of me. Customer service here seems to be better than many companied I have done business with.
I also wanted to say #330 just arrived. I haven't even had a chance to read it.
Jeff I sent an email to let you know because you asked me to. I was returned so I thought I would post here.
Thank you all