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Due to financial constraint, please cancel all subscriptions except for the Pathfinder Adventure Card Game. Please remove the following items from Order 3454465: Pathfinder—Origins #1: Valeros (paizo.com Exclusive)
Once this is done I will update the payment method to allow shipment
I hate to post this here, as I've already sent two emails to customer service, especially at a time when you folks are really busy. However, it's been two weeks and the most response I've gotten is "we'll get to you eventually". I really need some attention on this. A few days after placing order 3284119, I received a package but the order inside was intended for a customer in Kansas. The order # on the paperwork was order # 3287041. I would really like my PACG play mat instead, as it cost about 10x what the other customer paid for the module that arrived at my doorstep.
For people who've never dealt with Paizo Customer Service before, I want to express that the current situation is not the norm. I have dealt with them many many times and it has *always* been a pleasant experience. As someone whose sole job is to get late product from a supplier pushed out the door so it can go into high level military jets, I can verify that situations like this happen ALL the time in my field. I have million dollar parts that are a half year past due and have several hour long daily calls on a *single* item. I deal with suppliers and late product every day and I can 100% say that dealing with Paizo CS is by *far* the best experience I've had. In my interactions, they gave my $100 orders much more attention and care than high level industrial companies selling me millions of dollars of product on a single order One thing to keep in mind is that the issue with the printer has multiple factors. * this isn't a delay to one customer, but to hundreds. So even if they ship Joe's order today, they might not get to Mike for a couple days. There are weeks of backup to get to. * it sounds like the printer has been giving a lack of or even misleading information. From what I gather, Paizo held shipments because they've been expecting these in the door any day now, and are just now realizing that this isn't happening. * Splitting the order means splitting the shipping without charging us the extra money. That means a possible HUGE loss to Paizo's income. And yet they have made that decision. Let that sink in. They are taking a profit loss to make up for someone else's screw up. I don't know about you, but if it was my company, I'd be pretty loathe to do that and only bite that bullet when it became obvious that the other options had gone from bad to horrible. * Having the product come later than promised when they've already started processing the order is a nightmare. And depending on the system they use could be virtually impossible to back up. One could argue that they shouldn't begin the process if they don't have the product, that doesn't always work when you are on strict timetable demands (such as preparing for GenCon). This is compounded when subscribers insist they get their product before everyone else, which pushes Paizo to get everything ready to ship ahead of time. * It's not as simple as just saying "ok, the product isn't here. Action!". They had to have meetings with the printer, meetings internally, build battle plans to resolve, and then work overtime to enact. A lot of people scrambling to fix a surprise problem is bound to cause human error issues that they then have to fix on top of the original issues. Procurement can be a nightmare of carefully constructed process that goes downhill fast in a nightmare of compound cluster-frak * following this up, fixing this issue is a *lot* of work. That means they have to choose between getting it resolved as quickly as possible and losing man hours sitting on the boards and fielding questions from hundreds of people. I for one would rather less response and more shipping. Is it frustrating? Absolutely. But from Vic's responses I have zero doubt in my mind that Paizo is doing everything they possibly can with the hand they were dealt (pun intended). Given their past performance, I would urge you all to please judge them on their history, and not this one unanticipated catastrophic incident.
each Customer Service request is supposed to be its own thread. This thread is specifically for Alexanders issue and was resolved back in 2010. They may not see this old thread. Try contacting customer.service@paizo.com by email. Have you contacted them previously through thread or email? Or did you see the pending note during checkout and have been waiting for the problem to fix itself?
Please rescind this request. To the mega-awesome person who left me a gift: I have seen generosity from this community before, but I've never actually felt moved to tears. I cannot describe how awesome you are and how happy it makes me to be a part of the Pathfinder Community... nay, it is too big, let us now call it the Pathfinder Movement. I thank you, and I will do my best to ensure that in the future this generosity is paid forward.
For those of you who've played with the Hero Lab editor, there is a quick and dirty trick to creating a "second" spellbook that's specific to the character. see the last two posts from this thead on the Lone Wolf Forums gives a basic rundown of how to to do it. (The thread also explains why a workaround is necessary, adding a page count to your spellbook, and also making it so your new spell lists the DC required to memorize if it's from a borrowed spellbook):
In short:
the next time you open hero lab you should be able to add this new spell to the chracter's spellbook, essentially having two spellbooks listed in the same place. If you are familiar with creating new sources, you may want to add one labled as your characters name so you can turn the dataset off when using another PC
I really like having the comment sections in this series as it lets me flag those feats that I think have potential for abuse. It really depends on what kind of players you have and what level of power you expect them to wield. Ideally you want a nice tension between players striving for success and a challenge that makes that effort feel worth while. I've become intimately familiar with this product over the past couple days, and I just wanted to say that I'm noticing something I didn't appreciate the first go-round, and that's this bit above. There are a lot of feats in here that are overpowered. I can't deny it because I wouldn't allow them at my table. However, on almost every one that I would ban, Sigfried says as much, and then goes into why he included it anyway, and I generally agree with the reasons. He'll occasionally even list how you could limit them, and on one occasion come right out and said he wouldn't allow it at his own table. A lot of game authors design product they want to see at their table, but Sigfried has a good sense of being able to design for everyone, not just those that agree with his sense of balance. And I might not have figured that out if it weren't for the annotations, which do a good job of making me think about the power level first before blanket accepting/banning. Much appreciated!
It has the poizen37 seal of approval, if that helps...
Ugh... I hate it when only one or two things keep me from completing a file. Vanguard's Heritage has me completely stumped. I shouldn't feel too bad, as Eldritch Heritage from Ultimate Magic still has that note that says "this ability has not been implemented", so the folks that wrote the program haven't even figured out how to do it. But still... Still... on it's way Alan. Hope you enjoy it!
Do you know if anyone is working on the advanced feats series? My job contract ends next week and I'll be looking for things to do between interviews. I'll probably end up doing them anyway, I might as well share.
I'm up through Improved Arcane Smite. I have another five to go. Also, I note the spells aren't in the dataset either. Do you want those? Huh... the author didn't add in a source. I'll have to create one for these. I hate not having the ability to "turn off" a data set. I'll have to send them to you privately, and maybe the SGG team so they can integrate them into an update. Normally I'd hand them over to the community dataset, but since it requires the vanguard datafile it will cause errors to anyone that doesn't have it. Send me a private note either her or on the lonewolf forums (Same username) with your email and I'll send it when I'm done. Should be tomorrow. End of the week at the latest. I do need to get back to the Dreamscarred stuff, though. I took a break for a buttload of bullet points.
Putting this in my Herolab to do file... totally naming it Strider...
Hi Dr. Fever. I did not use HeroLab for the Tsar stat blocks unfortunately. I just crank them all out by hand. That said we have been in talks with HeroLab (though I don't know where Bill is with that). My understanding is that we are moving forward with the maps for d20Pro, though. So those should be available at some point. The HeroLab thing is still up in the air at this point, though. Greg, Not saying that I have the time or inclination, but would you or Bill object to a community project that takes up this monumental task? There's quite a few instances where a company has expressed an interest but not the capacity for Herolab. Psionics Unleashed comes to mind, and there was a whole slew of Super Genius community files prior to SGG hiring on a herolab coder. Just a thought.
I like it, but if it weren't for the last sentence under "Goals", I probably wouldn't vote for it. It's a great organization, but it doesn't scream SuperStar to me... except for that sentence. I needed more from that. I think that sentence should be your lead, your shining aspect of this org. I wanted to be afraid of their power and influence, but aside from that one sentence I get a "Oh those guys? They're harmless, just some pesh like every other peddler" feeling. I love that you brought up that they want Andoran to be more like Galt. Reading between the lines, it gives the impression that they might have something to do with that countries constant instability, but doesn't come out and say it, leaving the GM to do with it as he pleases. More importantly, fleshing out in that direction would have given you a stronger tie to Golarion IP, which I have to agree with the judges that it desperately needed. Based on that sentence, I'm going to take a risk that you have more of that sentence in you for further rounds.
I want to like it, I really do. But despite Golarion being an "everything plus the kitchen sink" setting, I think you managed to find an idea that clashes. Maybe it's the execution, or as some have said the Tongue-in-cheek name, but I don't think it takes itself seriously enough for Golarion. I think it should have either gone darker, or been written for another setting, in which case you could go whole-hog Terry Pratchett style and had an awesome result. I think you had a great idea, but as presented it just doesn't fit Pathfinder/Golarion.
I can't say why, but this entry dredges up some awesome memories and style evocative of a certain ghostly old world RPG from an unnamed company that specializes in vampires, werewolves, and mages. Dirty intrigue, illusions, dream-weaving, oh my! The ephemerality of truth, the illusion of morality! Based on that style, I'm assuming a Variation is just a name for a job, a scam, a well spin-doctored adjustment of public perception. I agree with Caineach. These are less villains and more someone hired by the villain. However, I don't think that should disqualify them anymore than it should disqualify a LE mercenary group. I think they could have been a major arm of [spoiler omitted], the BBEG from Council of Thieves. I don't see the group as super-powerful reality bending. Why should they? It seems to me this is more Bards/Rogues using skillsets and not archmages. Good. I'm tired of archmages having the spotlight. I think this entry has something none of the others have shown me: It has something I think the setting is missing, or at least doesn't have enough. One thing I haven't really seen in Golarion is a down and dirty network similar to SD6 from Alias, a group I would certainly consider SuperStar worthy, even without spells. However, as the judges point out, this may be my reading into what you've written. Since I came away with something completely opposite as Ryan and Sean, this emphasizes the "glittering generalities" that Clark and Neil were talking about. So if I vote for it, I'm voting for the image in my head, and not necessarily the group you created. I think you have a strong idea in your head, and you aren't quite getting that down onto text just right, to the point of different readers walking away with a completely different understanding of your organization. Result: reserve pile.
I love the concept and can think of variations to use in my own game, especially as a group that moves into the area or arises naturally during Kingmaker. However, as others have said, it doesn't feel all that antagonistic. Not on a level where they can be re-appearing villains anyway. I think to be truly SuperStar it has to be more of a universally useable thorn, whereas this seems like something very particular to a specific plot. I think, given some editing, it would be a good freelance entry to a specific adventure, but it doesn't have that POP that SuperStar needs. I think I see some good potential though, and would like to see what you have given another go. EDIT: To sum up... it looks less like a villainous group and more like a plot device. A GREAT plot device, but not what Round Two is looking for...
This is why I love you guys. I spend 12 hours a day purchasing product and not a single one of my suppliers is as prompt as the Paizo team. Example: Since I posted the above I have asked no less than ten suppliers for updates on orders. You are the first responder. Thank you guys for being so rock-solid awesome! Current Campaign
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