goonalan's page

Please cancel order 36683241 and my subscription.

Thanks for a great ride, nothing to do with the politics- I can just get the minis cheaper elsewhere, and I end up spending money again for Tax every time you send me my subscription.

Cheers Paul

Hi Joan H, I replied to your question 25 days ago... order still suspended and no reply.

Here's the thread here-

https://paizo.com/threads/rzs4331c?Order-28920077-Wrong-please-do-not-ship- as-is

I get the Covid thing, and please believe I love you lots, but 25 days is a long time without a reply.

Can I get my subscription- with two x premium dragons set- pretty, pretty please.

Thanks in advance.

Stay safe and well.

Thanks goonalan

Hi there,

and apologies in advance if this is the wrong place to ask but I just need some advice.

I got in touch with CS on June 29th (CS forums) to say my subscription order was wrong and not to ship (price and content- I wanted to add to the order, premium figures).

Cs replied 1st July to say price fixed, what did I want adding to the order?

I replied with what I wanted adding (premium figures) on 3rd July.

Nothing from CS since, my order is marked as suspended.

That's it, where do I go now?

Thanks for any advice, very much appreciated...

Cheers goonalan

Joan H. wrote:

Hi goonalan,

Earlier this month you should have received an email from us detailing some changes to the Pathfinder Battles subscription. WizKids has changed their business model for the Battles line, and cases no longer include the deeply discounted case incentive premiums. Instead, premiums will be widely available and will be discounted at 30%, which is the standard Battles subscription discount. With the City of Lost Omens case, the two premiums releasing are the Red and Black Dragons and the Thieves’ Guild. If you’d like either or both of these premiums, let me know and I’ll be sure to add them onto your order for you. Moving forward, you will need to add any premium sets to your sidecart to receive them, as they will not automatically generate with your subscription order.

You should see the updated cost of your Battles cases now. Let me know if you would still like to continue with the Red and Black Dragons on your order, and if you would like to add the Thieves' Guild set as well.

Thanks for your patience, and please let me know if there is anything else I can assist you with!

Thank you, apologies I must have missed the earlier e-mail- or else, more likely, not figured out the implications.

Please add two of the Red & Black Dragons premiums to my order.

Thanks in advance- stay safe, and thanks again for all your hard work- it's very much appreciated this side of the pond.

Thanks again.

goonalan

Hi can I pretty please get my order- see above. Two weeks plus without a reply- you asked the question 1st July, I replied 3rd July (see above) nothing since then...

My order is marked as suspended, and the premium items not added- please fix this.

Cheers goonalan

Hi there,

Any sign that this order will be processed, I confirmed that I would like two of the Red & Black Dragons premiums with my order a week ago. It still says order suspended, and there's no change in the cart?

Can I get a reply please.

Apologies for hassling, I appreciate these are strange times, thanks for the great things you do.

Stay safe.

Cheers goonalan

Hi goonalan,

Earlier this month you should have received an email from us detailing some changes to the Pathfinder Battles subscription. WizKids has changed their business model for the Battles line, and cases no longer include the deeply discounted case incentive premiums. Instead, premiums will be widely available and will be discounted at 30%, which is the standard Battles subscription discount. With the City of Lost Omens case, the two premiums releasing are the Red and Black Dragons and the Thieves’ Guild. If you’d like either or both of these premiums, let me know and I’ll be sure to add them onto your order for you. Moving forward, you will need to add any premium sets to your sidecart to receive them, as they will not automatically generate with your subscription order.

You should see the updated cost of your Battles cases now. Let me know if you would still like to continue with the Red and Black Dragons on your order, and if you would like to add the Thieves' Guild set as well.

Thanks for your patience, and please let me know if there is anything else I can assist you with!

Thank you, apologies I must have missed the earlier e-mail- or else, more likely, not figured out the implications.

Please add two of the Red & Black Dragons premiums to my order.

Thanks in advance- stay safe, and thanks again for all your hard work- it's very much appreciated this side of the pond.

Thanks again.

goonalan

Order 28920077

Hi there my Subscription is for 2 cases PF battles minis (2x City of Lost Omens) and 2 premium figures (2x Red & Black Dragon).

So, in the email you have sent there are just the two Lost Omens cases, and you're charging me $358.18/case, and not the $279.99/case they're available to me in the store. Can you fix this, pretty please.

Can I also get the two Premium figures as per my subscription added (2x Red & Black Dragon).

Can I get a new e-mail to confirm this.

You are wonderful people and I love love love love your minis- they bring my game to life.

Stay safe and well.

Cheers Paul

Oh that should be $193 postage- I do get the $10 off, so total $803.

Thanks for that, just for info this is my working out-

2 Cases @ $280 each = $560
2 Premium @ $25 each = $50
= $610
Postage (as per method above- putting items in the cart) = $203
Grand total $813

That works for me.

Hope I'm right.

Thanks again Pigraven

Hi there I have a subscription for two cases (Pathfinder Battles- Legendary Adventures) plus two premium figures- can I get a quote for shipping to UK, cheapest method please.

And a quote for 1 case + 1 premium figure- same set, Legendary Adventures & destination etc.

Cheers

Hi there I'm a Pathfinder Battles subscriber, I'd like to order some of the new Legendary Adventures Preview Pack but when I put them in my cart there's no discount- whereas there are for all other Pathfinder Battles stuff- is this right?

Thanks for the great work.

Cheers Goonalan

Ignore this- me crying wolf, just got details from Parcelforce, they're in the country.

Cheers Paul

Simple as that, I've been a subscriber for 2-3 years of D&D Pathfinder Battles- my order (usually a Case or two of minis) has taken a maximum of 12 days to get to me in the UK. Order 7861043 is marked as despatched on 22nd of last month, that's 19 days ago... a week later than normal.

Any advice?

Cheers Paul

Consider my enjoyment undiminished, I'm in for the long haul- love it.

Thanks for your help.

Cheers Paul

Hi there, love your work, here are a few things that are stumping me-

1) How do I set up my subscription (Pathfinder Battles) to get 2 Cases & 2 Premiums each time, I've tried following the HELP questions and it says when you set up your subscription you can do this but I set up my subscription a while back with 1 Case & 1 Premium- I want to change but I can't find anyway to get back to my subscriptions to change it.

2) Is there a way to pay through Paypal? If so, how?

3) Is there a way to pay import tax (UK) ahead of time (like with Troll & Toad, and ebay)- it's just in the UK if the tax isn't paid then there's an admin charge (£11-14/parcel) that needs to be paid, however if import tax is paid before UK delivery then there's no admin charge. Can it be done?

Thanks in advance, you are wonderful people and I love the game.

Cheers Paul

Follow up-

1) My cart is loaded, and the rest of the items I have picked out are in my Saved Items to buy later. Here's the issue- how much for the postage to the UK?

The problem is when I know how much the postage is then I can decide whether I want to buy some more minis- but every time I add a few more minis to my order I have to contact you guys to see how much the postage is- I guess.

Is there really no other way to order more than 31 items at a time? Seems very odd because you sell literally thousands of products including lots of single minis. Just saying...

2) I was going to order some Crown of Fangs Boosters, as per my original enquiry- but now they are gone, no longer in stock. I take it they were never there, or... are their some left?

Thanks again.

Thank you, much appreciated.

Hi there,

I am experiencing two problems-

1) I was selecting minis from the Pathfinder Battles Singles and when I got up to 30 (or 32, I forget) items in my cart I kept getting a message to say I had reached maximum capacity and to contact you guys. I just want to be able to put more than 32 items in my cart- every time I tried to I just got the message above (or some version) with no item added to cart.

2) I also wanted to buy some Pathfinder Battles Crown of Fangs Boosters- I noted that Bricks and Cases were not for sale and so decided to put 32 Boosters in my cart- it allowed this. Is that right- because the items are not wrapped in cellophane the only way to buy them is singularly, and not at the slightly reduced prices available for other Bricks or Cases. I'd like to buy a Case if I could, but only if I can get the case discount- or something close.

Thanks, wonderful work by the way- love the minis, and always happy to post here knowing I'll get a reply. Keep up the great work.

Thanks

Please Cancel my Pathfinder Battles subscription & also Order 4898481- marked atm as pending.

Thanks PDR

Just wanted to ensure that the shipping for my order gets recalculated- order 4898481, when you take a look at the issue on Monday. Minis & Promo figure shipping this order approx. $130, last order on subscription (same size & weight contents) $75.

Thanks for checking, much appreciated.

Cheers Paul

Hi there,

Got my subscription e-mail today generating order 4898481, shipping on the two items Case Minis & Huge Promo is $129.75 to the UK. That's a lot, particularly as the last case & promo (basically same size/weight contents) was $71.40. Are you telling me that shipping costs have gone up by 80% in the last 5-6 months?

Also I have bought half a dozen cases of minis from you in the intervening period, it cost less for you to send me two cases of minis less than 2 months past.

My postage method is set to cheapest possible- is this correct?

If so it's cheaper to buy the minis in the UK.

Please get back to me asap before the order moves out of pending.

Cheers Paul

PS I love your minis but the postage price is going to make me cancel my subscription.

Forget it, just got an e-mail, it's about to ship- all gravy.

Thank you.

Hi there, not stressing but the order is still marked as pending- is this right, as I say these are a present... just been pending since Dec 15th.

Thanks again.

Cheers Paul

Hi goonalan,

Thanks for checking on this. I've sent you an email with some more information.

Thanks!
~Sharaya

Hi Sharaya,

Replied to the e-mail but just to confirm, I have an order in my side cart- Order 4623624 for some Undead Horde minis, if this is in stock then can I get it sent with the Shattered Star Case, if there's going to be a wait then please just send the case. They're a present for my partner, she knows they're going to be late but I want to get them here as soon as possible.

Thanks again.

Paul

Hi there just trying to find out why this order is still pending- if there's an item not in stock then I'd just like to find out what it is so that I can either change it for something else, or else just ship without it. It's been pending for the last two weeks.

Thanks goonalan

First game of D&D ever (1979), arrived late to session (playing out on bikes- I was 11) rolled up 1st level Magic User (took an hour- DM in a bad mood, and he's 13 years old- the epicentre of mean).

On the way to the dungeon, rest of guys waiting at door (about 5 minutes down the path)- encounter: 1 kobold, it gets init on me and kills me dead.

The other guys laugh so much that I run away in shame.

Don't play D&D again for two years, return to the game as a DM (aged 13), been getting my own back ever since.

Side salad- killed a PC (Ghoul) as part of a semi-massacre (3 PCs dead out of 5), party retreats to town to recruit. Roll up new guys- go back to dungeon, meet same Ghouls (now with added PC members) = TPK.

Hi there,

My order 2913924, placed on Nov 27, 2013, is still marked as pending- that's a month and two days later... any chance you can send it now, pretty please...

Thanks in advance.

PDR

Please sort out a subscription service for the GameMastery Modules as I just tried to preorder them and it works out with $40 worth of stuff and $33 in postage to the UK.

I buy lots of my OGL stuff from the US and $33 is just plain wrong for postage and packing. I buy cases of D&D Minis and don't pay $33 postage and packing, you can't honestly tell me that the GameMastery modules are heavier/larger than say two cases of Dragon Queen Minis for which I recently paid $27 postage & packing...

Please sort out the subscription process soon, and a reasonable rate of P&P for all your UK wanna be subscribers.

I'm just going to sign up for Pathfinder, $5 p&p seems reasonable/issue especially with the 30% cover price discount.

While I never subscribed to Dungeon I did receive it from issue 1- I've got all of them, it's a terrible shame, the best OGL (D&D) resource ever... sadly missed.

Thanks Paul