I got the Lost Omens Subscription on the 16th and the Gods and Magic book got put into the sidecart. I wanted it to get delivered as soon as possible so I pressed the "ship as soon as possible" button. This put the product in the shopping cart, but it told me that I had already purchased it. (Because I technically had, I had just had the order cancelled on Wednesday, 15th after I learned about the subscription.)
I got worried and deleted the item from the cart, but it didn't return into the sidecart and I'm not sure how to fix it. When I check my subscriptions there is an empty space with nothing in it.
I contacted customer service and told that there is still an order pending.
How can I view the order? I cannot see it in my order history: The only ones I can see are the subscription itself (Which has no price or status information, for example), the cancelled order I made previously (last wednesday) and the old, completed order for another product.
I tried resubscribing, but cannot do it because the subscription is still there.
Is the order still going through or has it gotten stuck somewhere?