Vadania

Virginia J.'s page

Organized Play Member. 415 posts. No reviews. No lists. No wishlists. 3 Organized Play characters. 1 alias.


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Customer Service Representative

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Removed some posts that were needlessly aggressive, and the direct responses to those posts.

While political threads are normally not allowed on our forums, this discussion is important to have in the larger context of the world. Police brutality is not a political issue but a human right issue. We value the perspectives of our community and we want to continue to hear what you have to say and create a space for discussion.

Keep the discussion respectful. Racism and belittling others will not be tolerated on our forums. Create space for Black, Indigenous, and People of Color to be heard.

Customer Service Representative

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The thread will remain unlocked for the time being. While political threads are normally not hosted here, this discussion is important to have, and the perspectives and critiques here are important so that we can see what our community has to say and take that into account going forward to inform our decisions going forward.

As most of you have been, keep the discussion respectful, especially in regards to the voices of the marginalized, as they are the ones most deeply affected by the current situation. I have removed some posts that were needlessly aggressive, and those that contained the quoted post.

Customer Service Representative

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Moved thread to Homebrew board.

Customer Service Representative

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The conversation has devolved into something far removed from the OP’s question, and James’ answer. Since the OP's question has been answered and given the significant amount of removed posts and replies, this thread has been closed.

On our forums it is not okay to dictate what should or should not be offensive to others.The lived experiences and feelings of marginalized people are varied and valid. Debating and contradicting actual experiences of other people is not acceptable.

Bringing in commentary about the biology of real life people is not appropriate in a thread that was intended to be about Drow appearing lilac or blue. In particular, the sciences involving gender and biology has been plagued with misogyny, transphobia, and bigotry. Bringing these topics into threads about roleplaying games is fraught with issues; issues that can make our forums feel hostile towards people in our community.

If you realize beforehand that something you are about to say is inflammatory, do not post it to our public forums where people from all walks of life are welcome.
Attacking each other personally and demanding that your opinion be taken as the be all, end all is not accepted on our forums.

Customer Service Representative

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We're starting up the auth, folks! Keep a look out for those emails.

Customer Service Representative

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Hi captain yesterday!

We've been a bit backed up in terms of communications, but I've got your order out to ship from our warehouse ASAP. If anything else comes up, just let us know.

Customer Service Representative

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Hi maldar!

I've got your subscription order set up, and have sent you a confirmation email. Let me know if anything is out of place, and this won't have any effect on your subscription orders in the future.

Customer Service Representative

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Hi Gaius_Octavian_Calderon!

I've responded to the email you've sent, and we can get the needed info in private. Then I can fix up your order for you.

Customer Service Representative

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Hi Evan!

Looks like everything is set over here now, and we'll be getting this out soon!

Customer Service Representative

1 person marked this as a favorite.

Hi David!

I've gotten that earlier order cancelled, and you won't be charged for it, and it won't ship out. Let us know if anything else looks out of place.

Customer Service Representative

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This discussion went off the rails, and strayed into territory inappropriate for our forums. I understand that tensions are high, and this time is traumatic, I truly do. Washington has been doing all that it can to flatten the curve, and ensuring that its residents stay safe.

This thread is going to stay locked unless one of the executives feels it necessary to add any information on the subject.

Customer Service Representative

1 person marked this as a favorite.

Hi 8Darklink8!

I've gotten order 17548715 fixed up, so that it's all good to go on your account. To fix the error issue, our tech team recommends clearing your browser’s cache and/or using an incognito window while our team works on this issue. If neither of these solutions work, let us know and we will take a deeper look into your account.

14276278 should be shipping out when our warehouse is back up and running.

Customer Service Representative

1 person marked this as a favorite.

Removed a post with a word we do not allow on our forums. There are ways to indicate you find something nonsensical or not to your liking that don't use words we ban on our forums.

Customer Service Representative

3 people marked this as a favorite.

OP got their answer from Sara Marie, I'm going to close this thread. Nothing more needs to be added.

Customer Service Representative

2 people marked this as a favorite.

Alright folks, this is going off the rails. You're absolutely allowed to have any opinion you want, to agree or disagree with the devs or with each other, but aggression like this won't be tolerated. Don't try to get around our profanity filter, and treat others with respect, despite the differences in opinions you may have.

Don't lash out at others, and keep arguments and discussions civil, and we can get this back on track.

Customer Service Representative

9 people marked this as a favorite.
Hmm wrote:
Is it possible for most of you to work from home?

We're working on logistical options to make sure that everyone remains healthy and so that we can take care of y'all at the same time.

Customer Service Representative

25 people marked this as a favorite.

Hey KickahaOta!

That's really, really awesome of you to ask after us, and it means a lot! We're taking precautions to make sure everyone is healthy, and we hope our community members are also staying happy and safe.

I thought it would be stylish and practical, but no one else seems to have gotten my memo about company-wide plague doctor masks...

Customer Service Representative

1 person marked this as a favorite.

Hi Wei Ji the Learner!

We're looking into the issue and it looks like it is simply a tech glitch, as no one has deleted or suppressed any reviews on our site. We are working with our tech team to get these reviews up and posted again if the number on the website reflects the number of posts we actually have.

Customer Service Representative

1 person marked this as a favorite.

Hi Opsylum!

Sorry about the missing card! I've set up a replacement order for your cards that will ship with your upcoming order.

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