I noticed my subscription order for the alien archive and the Dead Suns AP has been held up because it it waiting on a product to backorder. After some investigation it appears that one of my sidecart orders, Starfinder Core Rulebook Pawn Collection, was added to this order and is now holding up the entire shipment. Is there a way I can remove that item and place it with another shipment? Can you release the PDFs for the items that are ready to ship?
Since this is a subscription order, this one ancillary item his holding up both my physical copies of the new required-to-play book, as well as holding up my access to the PDFs. It is completely unacceptable for a sidecart item that is not ready to ship to be added to a subscription shipment and delay it. Please help
Colin "thrawn82"