Gold Dragon

Lyle Borders's page

E-Commerce Manager. Organized Play Member. 12 posts. No reviews. No lists. 1 wishlist. 1 Organized Play character.



Paizo Employee E-Commerce Manager

6 people marked this as a favorite.

Hey everyone! Lyle here, your friendly neighborhood Director of E-commerce. I'm not the usual person you see posting this, but I come bearing new product news. Since this is our biggest release month of the year, and with it comes huge amounts of orders, we are starting early this month to do our best to avoid shipping delays. Let's get this month's new goodness into your hands ASAP!

The following information, including dates and expected products, is what we currently estimate and may change.

New Physical Product Releases in November 2025

Pathfinder Products

•Pathfinder Flip Mat:

Pathfinder Flip-Mat: Bayou Hideout

•Pathfinder Adventure Path:

Pathfinder Adventure Path #220: Crypt of Runes (Revenge of the Runelords 2 of 3)

•Pathfinder Pocket Edition Rulebooks:

Battlecry Pocket Edition

•Pathfinder Rulebooks:

Monster Core 2

•Pathfinder Special Edition Rulebooks:

Monster Core 2 Special Edition

•Non-Subscription Products:

These products are not part of any subscription line and must be purchased separately.

Pathfinder Monster Core 2 Sketch Cover

Starfinder Products

•Starfinder Accessories:

Starfinder GM Screen (2E)

•Starfinder Rulebook:

Starfinder Alien Core

•Starfinder Flip Mat:

Starfinder Flip-Mat: Renegade Outpost

•Starfinder Special Edition Rulebook:

Starfinder Alien Core Special Edition

•Starfinder Non-Subscription Products:

These products are not part of any subscription line and must be purchased separately.

Starfinder Alien Core Retail Cover Edition

  • •Authorization (Order Spawning) Date: 10/8/2025
  • •Begin Shipping Estimate: 10/14/2025
  • •End Shipping Estimate: 10/31/2025
  • •Street Date for Paizo Products: 11/5/2025

Order advice:
↬If you need to make changes to your subscription order after the auth/order creation date please email customer service at customer.service@paizo.com

Paizo Employee E-Commerce Manager

7 people marked this as a favorite.

Hey everyone!

Lyle here, your friendly not-so-local eCommerce Manager. Just wanted to give you all an update on some slower than normal ship times we are experiencing.

Right now orders leaving our warehouse are taking several days longer than normal to ship. This is due to a perfect storm of various complications which caused a huge spike in volume, including:

- The last auth being delayed due to technical issues
- The last auth being delayed a few more days in order to give customers additional time to respond to changes to a few subscriptions
- A couple HUGE new releases, Pathfinder Player Core 2 and Starfinder 2 Playtest
- GenCon, which took a large number of our team out for a week
- The GenCon sale on Paizo.com

Lots of good things happening here, but all at once they created huge order volume and delays larger than we anticipated. That said, rest assured - if you are waiting on an order to ship that it should ship very soon! Our warehouse team is working to get these out ASAP and are not far from being caught up. Our Customer Service team is also a few days behind, but is working hard to get to all of your emails.

Thank you for your patience. We will continue to work to avoid delays like this in the future, but we appreciate you all being patient while we sort through this. Any questions? Our customer service team is here to help at customer.service@paizo.com.

Thanks again!

// L

Paizo Employee E-Commerce Manager

5 people marked this as a favorite.

Hail and well met, Starfinders!

My name is Lyle, and I am the new eCommerce Manager for Paizo. You will be seeing me around here frequently going forward. I look forward to interacting with you!

Just a quick heads up regarding a recently discovered problem with a few of our products. Due to production errors, PZO7341 Starfinder Flip-Mat: Data Center and PZO7342 Starfinder Flip-Mat: Shopping Mall, were printed with their 1” square grids undersized and out of proportion. This affects the entire print runs for both titles, and as a result we are issuing a recall on these products. We are having these misprinted maps reprinted with the correct grids.

How does this affect purchasers of these products? If you have an active Paizo physical subscription, we will be adding the NEW version of the Flip-Mats you purchased to your sidecart to ship out once they are in stock. They will not cost you anything, including shipping. If you do not have an active subscription, our Customer Service team will be reaching out to you shortly to take care of you. These reprints are expected to take a few months to arrive.

We have already corrected the PDF, so if you have the PDF in your Downloads, you can now download the corrected version in your Paizo account.

We are very sorry for the inconvenience. As always, we stand behind the quality of our releases. This is one that does not meet our standards, so we are replacing it for you as quickly as possible.

If you have any questions, please reach out to our customer service team at customer.service@paizo.com so we can help!