FabioMatt's page

Hoping for the return of Rougarou as well ....

The Special Editions for the Remaster are released this week.

Will they ship with the December subscriptions?

Hi guys,

I'm concerned my post has been overlooked. It looks like staff are dealing with posts made last Friday now, and not dealt this request.

Could someone please confirm whether this request has been acted on?

With thanks,

Hi guys,

I'm finishing the following subscriptions with the end of Pathfinder 1st Edition:

Pathfinder Adventure Path
Pathfinder Campaign Setting
Pathfinder Modules
Pathfinder Player Companion
Pathfinder Roleplaying Game

I still want the final AP for Tyrant's Grasp but want the subscription to end there please.

Please cancel my Campaign Setting Subscription *after* Druma.

I am maintaining my Starfinder subscriptions.

With thanks,

Matt

Hi Sam,

I missed this response, but have been informed that the package has shipped, which is happy news.

Not sure if there would have been a shipping saving if it had gone with the next subscription, but no matter.

With thanks,

Matt

Hi guys,

I see that the FFG reprint of the 30th Anniversary of the Star Wars Roleplaying Game is now available on your site.

It's even hit my FLGS.

However, it is still in my sidecart, and didn't attach to my most recent subscription Order.

Could someone please look at this for me?

With thanks,

Matt

Hi Diego,

Fantastic news!

Much appreciated!

Hi guys,

I got my parcel today.

Sadly it is missing the Starfinder Core Rulebook Pawn Collection.

Can this please be addressed?

What further info do you require of me?

With thanks!

Working!

Many thanks!

Thanks Erik.

Hi Dean,

Problem persists for my account.

Should I de-authorise and re-authorise?

Thanks Dean, I appreciate the update.

Is it possible that FG is not finding the PDFs on Paize because I haven't bought the PDFs but rather, received them for free as part of my ongoing subscriptions?

Thanks Sharaya!

I keep forgetting that the temptation to take a 4 day long weekend would be strong.

Hi,
This thread got moved from Customer Service to website feedback.

Is anyone monitoring threads here or would it be better to send an email instead?

Hi guys,

I have an extensive PDF library here at Paizo.

Apparently through the Partner Account syncronisation process, the FG store should be able to detect the purchases I have here for applying discounts on the products in their store.

They say all is 'hunky dorey' ( or OK ) on their end.

Can someone please check the process on this side with my account to make sure that it is functional?

With thanks,

July 2017 Monthly Shipping Thread? ;)

Thanks Diego, ,much appreciated!

I've just discovered the payment error on this month's subscription.

Now that it has been fixed, it is likely to be sent soon or post PaizoCon, or with next months subscription?

Hi guys,

Please cancel my Pathfinder Battles Miniatures Subscription.

All my other subscriptions are to continue.

With thanks,

Hey guys,

I had a payment method problem this month.

Issue has now been corrected.

Could you please check and then send out November's subscriptions please?

With thanks,

Diego,

I'm getting the same problem. No Payment Tab as I am trying to put an order through before you start Authorisation for the next subscription batch.

With thanks,

Matt

Shipping underway?

WOOHOO! :)

Hi Sharaya,

I have the same issue.

Wth thanks,

FabioMatt

Hey guys,

I know authorisation is due to commence in about 24-48 hours, but could someone check that my Order 3478840 (with Iconics Minis #2 & #3) are likely to roll into this month's subscriptions?

I was hoping that Iconics #2 would have come with last month's subscriptions, but alas, that was not to be.

With thanks,

FabioMatt

Yes, but it is noticeably absent from this list.

If it isn't coming out in May, I'm going to have to ask that CS split a previous order of mine so at least I get Iconics #2 in May.

No Iconic Heroes #3 this month?

Every subscription has a shipping notification has it's day. Today was not my subscription's day. Maybe tomorrow, maybe.....

That's probably right David.

My order was NOT simple, will be arriving in 6 packages, and may have at least of one of half of the low stock inventory.

I pity the gobbo trying to process the order.

I can confirm the Haunted Jester proposition.

I still wait too!

Dang! End of Monday in Seattle (late Tuesday morning in Newcastle, Australia) and no shipping notifications today.....

Must exercise more patience, and await the May 2015 New Release Shipping Thread :)

I had the same issue, but I think I'll be ok if #3 is due out in May and thus both #2 and #3 come with that month's subscriptions.

I think most of my April shipment is nearly out the warehouse door.

I know, right! It gets your hopes up that your packages have in fact shipped, even though you haven't received the Shipment email for that particular package. I realised mine hadn't actually shipped when one of my subscription items was not in My Downloads.

Crossing fingers that the warehouse goblin taming project is sufficiently advanced to get the rest of my order out today. :)

How do I preorder this?

I am a Case subscriber. When I add the dragon to my cart, it says I *MUST* add a case to the cart to complete the Order. There *WILL* be a Case in the Order that is ultimately made at subscription time. I do *NOT* want two cases. My wife would kill me.

Second issue: When I put this in my shopping cart, I do not get the case subscriber discout.?

How do we remedy these issues?

Hey guys,

Your post about low volume items generated a panic buy response in me. So I bought / sidecarted a large volume of items.

It didn't generate an Order # and therefore I am concerned that I may miss out if you run out of stock before subscription time rolls around again.

If that is a distinct possibility, kindly let me know and I shall arrange for it to be shipped straight away.

EDIT! - Found an Order # for it. Order # 3493374 - Will that mean my items will be reserved and protected from the Goblin Hordes?

With thanks,

Many thanks Sharaya!

Hey guys,

Just letting you know that the Strategy Guide that I ordered with Order #3239584, did not get generated as part of my monthly subscription Order #3461520 .

Please help!

With thanks,

*Awaits the March 2015 thread* ;)

Hey guys,

Strange things are happening with my Order #3425610

The Order tells me that both packages have shipped, but the second of the packages has my subscription items in it, doesn't appear to have been paid for. Nor do those subscription items appear in "My Downloads".

Could someone please check this?

With thanks,

F!

WOOT! Authorisation email received! Roll on shipping notification!

^^^ This is an awesome suggestion! Someone make it so!

Issue exists using Safari as well.

Problem is primarily when I am using the Chrome browser on my iPad.

Checking now with Safari to replicate problem.

Indeed I can. Just tried it then.

Same problem remains.

Hey guys,

Something appears borked with My Account Page. I can access My Downloads, My Subscriptions and the general My Account page.

But anytime I attempt to view My Order History, it goes directly to the confirm login page, and despite multiple CORRECT attempts, it still cycles back to that login screen without ever letting me see (even for a split second) my Order History.

Is this site wide or a bug just for me?

*looks forward to the sound of the authorisation engine spinning up*

Any indication from the Operations Team whether this can be implemented? Say by the next subscription cycle ;) ?

Thanks!