This is sort of rules related, but more advice, so here goes...
The rules for Influence, individual and otherwise, in the Ultimate Intrigue book is interesting from what I can understand of them, but very… obscurely… written.
So, a couple of questions for those who may grasp it better….
Say a PC or group has already reached a certain level of influence with an organization before I ever saw these rules. Enough to put them at a Rank 2, for example. How would –you– figure out how many favors they had earned?
Does using a benefit from an individual or organization lower the points the character has earned or does it just cost favors/nothing?
The rules say performing a service/doing a favor for a person/organization can either earn points or a favor. Those who have used this, have you let the players decide, or just decided yourself?
And lastly, those who have used it, have you just told the players what benefits they have available, or let them guess?