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I'm getting a bit sick of the site logging out my account so soon. (Only after a few minutes. (I've lost quite a few character backgrounds because I forgot the time limit).
This isn't the FBI website. Please extend the time that someone is logged in to their account, or remove the irritating auto-logout altogether.
I'm getting a bit sick of the site logging out my account so soon. (Only after a few minutes. (I've lost quite a few character backgrounds because I forgot the time limit).
This isn't the FBI website. Please extend the time that someone is logged in to their account, or remove the irritating auto-logout altogether.
I agree, it is quite annoying
I'm going to have to agree. I would really enjoy a longer log-in duration.
I wasn't aware of an auto-logout at all. Is this for the secured section of the site?
I wasn't aware of an auto-logout at all. Is this for the secured section of the site?
Well ... yes. :D
PostMonster General
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We have to expire sessions for various reasons, including performance, security, RAM usage, cycling instances, etc. The website tries to make it as seamless as possible but there are definitely places where we can do better.
Editing user profiles is the biggest sore thumb right now in that respect. We used to have this problem with posting to threads but figured out a fix for that. We need to apply the same approach to editing user profiles but it's a fair bit of effort and we just haven't gotten around to it.
Until we fix it, see this thread for some advice from other people who have experienced this problem.
We have to expire sessions for various reasons, including performance, security, RAM usage, cycling instances, etc. The website tries to make it as seamless as possible but there are definitely places where we can do better.
Editing user profiles is the biggest sore thumb right now in that respect. We used to have this problem with posting to threads but figured out a fix for that. We need to apply the same approach to editing user profiles but it's a fair bit of effort and we just haven't gotten around to it.
Until we fix it, see this thread for some advice from other people who have experienced this problem.
You should try just doubling it and see how it goes.
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PostMonster General
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It's not a single number, actually, and we do reset it to a much longer period for a particular session if we know someone's doing something like editing a user profile. The problem comes when instances get busy or get cycled or run out of memory or throw an unrecoverable exception and all the sessions must be dumped for that instance, no matter what. That accounts for 99% of all lost edits to user profiles, and so it's a slightly more difficult problem to solve than just tweaking a number.
It's not a single number, actually, and we do reset it to a much longer period for a particular session if we know someone's doing something like editing a user profile. The problem comes when instances get busy or get cycled or run out of memory or throw an unrecoverable exception and all the sessions must be dumped for that instance, no matter what. That accounts for 99% of all lost edits to user profiles, and so it's a slightly more difficult problem to solve than just tweaking a number.
Technobable!
Since I suck at this stuff, I will leave it to those who know and understand.