Order #16491009

[The_Minstrel_Wyrm]

Hello customer service,

I just noticed that the above mentioned order was declined? I truly think there's been a hiccup on your end again in which your system used the wrong card (I thought that had been taken care of).

If you could please check and run my card again (it's a Mastercard not a Visa).

I've been expecting Lost Omens: Highhelm and wondered why it hasn't arrived. Now at least I know why.

Thank you.

Dean The_Minstrel_Wyrm

[Dancing Wind]

Paizo does not deal with customer service problems in their public forums.

Nor does staff monitor the forums for customer problems. The CS forum was shut down in January, 2022.

If you need help from CS, you'll have to send them an email at the address at the bottom of the page:

[e-mail]

[The_Minstrel_Wyrm]

Dancing Wind wrote:

Paizo does not deal with customer service problems in their public forums.

Nor does staff monitor the forums for customer problems. The CS forum was shut down in January, 2022.

If you need help from CS, you'll have to send them an email at the address at the bottom of the page:

[e-mail]

D’Oh! That’s right I knew that. (I just forgot I knew it). Thanks Dancing Wind.