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Hello Paizo People!
Just went to my account to download some pdfs to prep for an upcoming Convention when I saw that they were not in my list. They say I have purchased them and the date but no Pdf in my digital content.
The two orders in question are:
36776692
From January 24th for PFS Scenarios, 3-08 and 3-09
36805147
From February 22nd for PFS Scenarios, 3-10 and 3-11
They all say I purchased them on each ones product page, but I have no PDFs.
I wouldn't have know that they didn't actually post/populate/promulgate? what have you if I hadn't went to download them for an upcoming con.
Any and all help would be greatly appreciated!
Marc Waschle
Hello Paizo People!
Just went to my account to download some pdfs to prep for an upcoming Convention when I saw that they were not in my list. They say I have purchased them and the date but no Pdf in my digital content.
The two orders in question are:
36776692
From January 24th for PFS Scenarios, 3-08 and 3-0936805147
From February 22nd for PFS Scenarios, 3-10 and 3-11They all say I purchased them on each ones product page, but I have no PDFs.
I wouldn't have know that they didn't actually post/populate/promulgate? what have you if I hadn't went to download them for an upcoming con.
Any and all help would be greatly appreciated!
Marc Waschle
Hi,
Sorry about that! We are looking into why some customers didn't receive their digital subscription in Jan and Feb but you should now have access to your pdfs. If this ever pops up again in the future, email us at customer.service@paizo.com and we can gladly take care of that for you :)
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Logan,
Thank you for the timely response! I never had anything happen like this before and thought it was very odd. I don't know how long I would have went not knowing they were missing if I wasn't getting ready to run a couple of them.
Thanks again for fixing this for me so quickly!
You're Awesome!
Marc Waschle